Jack in the Box — Restaurant in San Bernardino

The first impression is how hot it is in here. The second impression is how filthy it is. The bathroom was dirty, every single table has filth on it from old meals to sauce stains on the tables or chairs. The back in the kitchen is pretty gross too. The service wasn’t the best either. The guy who finally got to us just wasn’t understanding the order. Got the order completely mixed up on what we had wanted. There were 3 people in the immediate area who saw us then ignored us. Told us to get our own tea but then it wasn’t even out, which we had seen and stated. The drive through line was huge and honestly it’s so slow in here with so many people there’s no excuse. No one has any sense of urgency or care. The tea I ended up getting tasted like the burned bottom of the barrel and like it’s been sitting way past it’s expiration. No music or anything playing. This place is seriously lack luster.

The fries were stale and cold, the Teryaki bowl was warm but completely filled with rice and barely any veggies and meat. The spicy chicken was good and fresh though.

“I quit!” “Me too” “this is my two minute notice” “screams loudly” Like I make jokes like this with my coworkers too but with how filthy this place is and how bad the service. And then the random scream...

I just got home from ordering my son food after school since I won’t be home leaving to work. I ordered a three-piece chicken strip meal. We came home and as I was leaving, he told me they gave him eggrolls. I called the location. Someone answered. I told them what happened and they said you can just bring it back And will give you chicken strips. I told her I’m on my way to work. She never apologized or gave me a name our phone hung up so I tried calling back only to be forwarded to a voicemail multiple times I think there’s ever a mistake made a nice quick apology would’ve been nice instead. I got no answers after I explained to her that I was leading to work or any name instead our call was just...

DO NOT COME TO THIS LOCATION IF YOU WANT TO KEEP YOUR MONEY IN YOUR POCKET. The worst franchise jack-in-box there is had to be this one. This place gives the impression that slum Jack in Box is the best-selling place. The staff at this franchise, especially the manager, are vindictive and extremely dishonest. They charge my card three times and I didn't even receive my food. I was told it would be refunded in a couple days there are no excuses. Nobody could even respond to my questions when I asked them. Very terrible and disgusting experience at a restaurant that I have always gone to. I don't think I want to...