Chelas Mexican Kitchen — Restaurant in San Clemente

I am a regular customer having been going to the other location. Came in Sunday to this new location, placed our order and waited 15 minutes. I understand, the restaurant was somewhat busy since there was a group of 3 families came in after we place our order. Some groups left without ordering. While waiting for our order, the group behind us got their order first, I called out the server,Hamad, to ask where our order was. And he accused me of yelling at him. Hamad, this is for you- you should know the difference between yelling vs. calling out your attention. Not because this group behind us were your friends or long time customers does not mean they get a preferential treatment. Never did you apologized for taking so long to cook our order and you also threatened my husband if I ever come back again and you would call a police??? Call a police for what? Calling out your attention??? Maybe you should take or re-take a good customer service training. Will never come back again. There are much better Mexican restaurants in the area. To the owner- check your...

We wanted to try this restaurant by us. It had a nice relaxing atmosphere, clean, the young man behind the counter was efficient, well mannered and friendly. The food came quickly and was very good. We were able to watch the football game and enjoy our food with out it being to loud or crowded. If your in the area definitely...

Chelas is a great spot with a clean, refreshing atmosphere that really stands out. It’s clear the owners take pride in maintaining their establishment. The younger gentleman who served me was kind and respectful, which made the experience even better. I’ll definitely be back especially for the...