bb.q Chicken Convoy — Restaurant in San Diego

We just left this place and If I can give a negative star I would!!! 5:10pm. we left very upset. our family ordered wings and fries, cheese fries. 1 there's not enough staff to help out and only 1 person to attend (Keep in mind it was slow and there were not even 5 tables full! The waiter forgot the beer, forgot the ranch. My husband asked the cashier/waiter that she forgot about the beer, and she said OKAY. She brought out first the cheese sticks and the Wings of Fire. Then she took another 10 mins. and brought out the Soy Garlic Fries, Popcorn chicken with fries, and the " Spicy Galbi". another 5-10 min. pass and then she brings the cheesling fries, but we had seen them just sitting waiting. My husband gets 1 fry, and they are not even hot in temp. They are room temp border line cold. So, we get the waitiers attention and mentioned this to her and she mentions she needs the manager. We say okay call the manager... Then my father in law tries the Spicy Galbi (THIS WAS NOT EVEN CLOSE TO ANY SPICY, tasted like the regular Galbi). We see a lady come out from behind the kitchen they exchange words in a different language and then laugh. that lady goes to a room which is the manager's office. The waiter takes another 10 min. Waiter approaches us and mentions they cannot refund back for the fries and can exchange it, We didn't want the fries at this point specially since we were already almost done. then I bring up the Galbi wings that are not spicy, at this point she says she's not in charge and we mentioned to her to call the Manager. By now these fries are extra cold. To summarize the manager afte requesting her didn't want to come talk to us, eventually I get up and start walking to her and she begins walking to our table. We mentioned to her the situation, and she begins to give us an attitude. The Fries were at the edge of the table and She touched the fries multiple times with her full hand flipping it back and forth then pressed down on them and said they were Still Warm; I told her they been sitting out for more than 20 min.! I told her if she would've come out when I requested a manager she would've realized it. It was only about the Fries and the Spicy Galbi. She was so adamant that she was correct, she then told me "Is this your first time here?" Yes, and last one we responded. She mentioned that the wings are all prebagged and they have no control of the sauces. Umm they said this was fresh? but i guess not. It was easy things they could've corrected, but they didn't until they noticed the frustration and more customers coming in when this "Boss" even denied that she was in charge. False Advertising, manager needs better training and she didn't want to give her name, but here is a picture of her attached.

Personally, I will not change my review because this was not correct in any level starting off with an attitude, saying we are wrong when we are not and telling me when things are spicy and temp difference. I have had better Service at McDonalds on their fries and no complains when I tell them it's cold. There were cameras so they can...

First time trying this spot,.think it's the fourth KFC (as in, Korean Fried Chicken) spot I've visited. The food is really great! The only thing I might complain about is the service time, they were not super busy but the wait staff took some time to seat us, a party of 3, while we awkwardly stood at the front next to an empty waitlist. I also might not have been specific enough, but they charged me for a sandwich and sweet potato fries outside the combo price (though also partially my fault for not noticing we were outside the time frame, I did mention combo and they did not correct me). Just something to be careful of next time!

Pictured are the food options we grabbed, definitely solid food choices. The spot was very clean and had tons of space to sit, the parking was also lucky for a Sunday early evening compared to usually around Convoy.

The family combo 2 is a bit restrictive in flavor choices (half has to be original, and the other half their secret sauce), but it's still plenty of food alone. We grabbed a ton more appetizers just to get a feel of the place. First time I've had kimchi rice and it didn't disappoint (I normally avoid kimchi, but I decided to give it a shot). Cheese balls are always good, the corn salad was certainly similar to esquites, and the corn cheese was an improvement over the kind you normally get at a kbbq.

I'd definitely give this spot a try if you happen to be nearby, but maybe try the other chicken dishes since you can pick their...

The Kimchi Fried Rice from BBQ Chicken is an exquisite blend of flavors that takes your taste buds on a journey through Korea's culinary delights. With every bite, you are transported to the vibrant streets of Seoul, where the aroma of sizzling spicy rice fills the air.

As you take your first scoop of this delectable dish, you are hit with a burst of umami that immediately captures your attention. The rice is perfectly cooked, with each grain coated in a savory sauce that carries the bold flavors of kimchi. The distinct tangy and sour notes from the fermented cabbage dance across your palate, leaving a delightful sensation of heat that lingers on your tongue.

But this dish is not just about the kimchi - it is a symphony of tastes and textures. As you delve deeper, you encounter small morsels of succulent chicken, adding a hint of sweetness and richness to the earthy mix of vegetables and rice. The chicken is tender, juicy, and perfectly seasoned, providing a delightful contrast to the crunch of the fresh scallions and the crispness of the bok choy.

Amazing customer service, as soon as you walk to the counter you are greeted. They have two types of service , take out or dine in. The vibe of dining in will make you feel at home. The staff come check up on you every 10 minutes and always walking around for quicker service if needed for any extra accommodation or service.

Parking here will be a challenge but it's worth dining inside this...