O Sushi & Grill — Restaurant in San Diego

I usually not leave review for the same reasons everyone has. However, this is different. I want to share my one of the worst experience for public benefit and make sure my neighborhood does not waste their money. This place used to be okay before pandemic and today my family feel sushi and udon. And we ordered a bunch of different udon and Unani Don. This is total mistake and ruined our family lunch. Unagi converted carbon coal and NOT eatable! I called up restaurant owner to request cancel this order because it was pick-up order. To my surprise, a lady owner said it is NORMAL and she even checked unagi before packed. How come? So, I sent a couple of pic for the proof and she called me back saying it seems little overcooked without a single word of sorry and she added the cook who made unagi don is currently on break and she has no idea, idea of what?!. I did not hear any word of apology till the end, she kept saying I need to contact Uber Eats to ge t refund, which boosted my anger to the fullest. I will leave a couple of pic of Unagi to your decision. Can you eat? Kimchi udon has only kimchi and MSG in it, it used to have tempura fish cake and fried tofu, etc. You will pay for 11.95 + tax for just water + kimchi + MSG + noodle. Total joke. Spicy miso ramem is mediocre, no way it costs 11.95. Only normal dish was tempura udon which is difficult to fail. The quality is still 3 out of 5 star. Overall, this restaurant is totally removed in my map and I am writing this for you and your friend + family. Simply the worst! (Same review I...

O, this place was terrible -- with regard to both food and service. It sounds like it was once great but went downhill after COVID hit and it got new management.

To preface: I've never sent food back in my life, but my meal (chicken teriyaki) was awful. Terrible cut of meat with gristle in my first bite, and I don't think you can call what was on my plate "rice". I think it might've been considered porridge with how overcooked it was. I sent it back (politely, and with apologies for the inconvenience), and the server proceeded to - loudly - berate the cook in the back. The waitress did not apologize even once, and gave attitude as soon as we made it clear the meal was less than stellar.

We had a party of three, and both of the others I was with hardly touched their food. One got the yakisoba and the noodles were mush...just a goopy, falling apart mess. The rolls tasted "homemade", but not in a good way. In a "the nori is chewy and rice is overdone" way. Additionally, my miso soup came to me in a dirty bowl, and our glasses smelled like wet dog.

Uncomfortably, the manager (?) of the restaurant patrolled around the entire time we were there, for no apparent reason. We felt like we were eating in prison or something. What a mood. Meanwhile, the sushi chefs in the front of the house were complaining about their jobs in Spanish.

One star is generous, but unfortunately I have to give them something. I left hungry, and the others with me left disappointed and out a good chunk of change for a very poor meal / experience....

The waitress treated you with two faces. Great service with smile face in front of customer in English and gossip after the customer in Korean.

My review based on my experience is very horrible.My toddler son and I went there for dinner on Monday and we ordered kids meal and shushi.The two waitresses are pretty nice to you during the whole serving but they gossip on the customer in Korean near to me since nobody understood Korean.

They said; 1- They did not mind welcoming Chinese customer since business was slow (what’s the mean?) 2- It was ridiculous that mom was feeding the boy, the boy can eat by himself hugh? 3- The boy is active and walk around restaurant,see it see it And always talking about my son and me since we are very near the reception counter. I admitted that my boy was very active as always and did walked around inside once with me.But he did not brother any customers there .Moreover there is only 3 tables long away from our table.

Unfortunately I can speak 4 languages including Korean.what I mean I can totally understand what they saying in Korean since their voice is able to heard.

what was your feeling if you were me? The restaurant is not the place employees gossip on customer and leave reviews on single customer in their...