It is an anomaly that this restaurant has such high ratings as it lured me into this place to try it with my girlfriend. The food itself is acceptable enough, but what I can't wrap my head around is how uninviting and just straight up weird the customer service is.
A few things stood out: Their lack of any enthusiasm aside, they sort of just sit there and watch you eat when they aren't actively working. It's kind of weird. They also seemed frustrated that even though my girlfriend and I ordered appetizers, we only ordered one bowl to split. The part that sort of makes me never want to come back here is when it came time to pay she sort of glanced over our order and just told me a number. It felt so arbitrary and felt like a tad much for what was ordered, but they made me walk to an ATM to get cash because they didn't accept card that by this point I was done, handed her what she asked for, and left to never come back.
I almost forgot to leave this review, but the experience left such a bad taste in my mouth that I had to come back and write this so you can go somewhere else....
Read morePersonally. I'd give the Pho Hiep & Grill 5 ☆'s. It has a steady influx of local customers from the Linda Vista area, as well as from other nearby neighborhoods. The Vietnamese foods were beautifully prepared and layed out; for a layman like me, I was really impressed by the various soups, the meat and fish dishes- the beef was thinly sliced, tender and spicy (Vietnamese foods are generally spicy). I tried the vegetable rolls and they were crisp; a crab/shrimp noodle soup...a variety of good Vietnamese noodle soups and hot and iced teas, both dark to green/mild. I'll have to return again and try a couple different meals before I can come to a definitive conclusion. The general consensus places the Pho Hiep & Grill, as a moderately priced Vietnamese resaurant that dishes up great food. It's locates in the Linda Vista, off of Ulric Street and in the back of The Linda Vista Shopping Center at the...
Read moreThis is some of the best, most satisfying Vietnamese food outside of Saigon. Everything here is done to perfection. Crispy rolls, flame-broiled pork, well-prepared grilled shrimp, lemongrass where it compliments the best... If I had any woes here it would be that they tend to skimp on the mints and other greens (but that's my grief with just about every Vietnamese restaurant). They are happy to provide more if you ask but the variety is limited. Their cà phê đá is tha bomb (Vietnamese iced coffee). The only thing missing here is the environment of Saigon (but if you close your eyes you can hear the scooters, feel the heat and humidity, and smell the myriad seafood, greens and fruits sold at Bến Thành...
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