Por Vida

Don’t bother going here.. they refuse to make coffee how you like it and they’re rude…. So, I was excited to try this spot and loved it except when I went to order my drink. First no one was there for a few minutes then, Lexi comes up and that’s when the experience was ruined for me. She lacked basic customer service skills, it basically felt like she didn’t want TK help me and that I was unconvincing her time….??? People that are coming to get coffee in the middle of the day are looking for a pick me up not someone rude and unpleasant. I still tried being nice to her.. said something a little funny and laughed but she would not budge…. THENNNN to TOPP it all off … SHE REFUSEDDDDD to add cream into my coffee ??? “ I asked can you add just a splash a cream with the oatmilk” and she flat out looked at me and said… “no” …. No? … “yes we can’t modify it anymore”… Like what??? What industry are you in? Voice of the customer? You make what the customer wants so that they come back??? Literally oddest and rudest thing I’ve never encountered anything like that before .. I was so appalled ..I just had to walk out.. if it wasn’t for my encounter with Lexi I would be back.. but I most definitely will not be back now. Sorry por vida… coffee is good (would have been better with the dairy I wanted) but customer service lacked in all areas so that ruins it for me…