I came here with a party of 14 and they took our reservation a few days before. They even called us the day of to confirm we will be there. When we got there, there was a long line (lunch hour rush at 1230pm)but we were able to get seated at our table with out waiting in line.
The server was very organized and everyone received a water and soup. I think this is very important and I wished more places would do that, you see the wait for food was obviously going to be a bit longer so by supplying soup and water during the wait makes the people less anxious.
Anyways the food came out surprisingly fast and everything was great. One of the members in our party did have a meal that took a bit longer, but the server checked on her several times to make sure she was okay and knew about the wait. All in all this place is great!!
The food quality: we dine here often and i get the same thing, the spicy noodle with chicken level 5. Now i am not sure if they thought i said level 3, but it wasn't spicy for me at all. I ordered the lunch special which comes with 2 sides and a salad, i have never been a fan of the salad, but my party liked it. The sides were a bit cold, but still delicious, i am assuming they were made ahead of time and plated prior to the noodles.
I will say i still can not complain about the food its delicious whether cold or hot, spicy or not I will still eat here! The food is normally warm yall. I think because the party they probably pre made a lot of it.
Tip, if you come here and you want to split the check make sure you let your server know at the beginning do not wait till the check is dropped, they do not like for...
Read moreI always used to do take away from this restaursnt and i mostly sent my husband for pick up and he always used to tell tjey are rude and not doing a good service ..but i thought its just a pickup and they might be busy or my husband is bored so he is reacting this way..but me and my friend went to this place yesterday and we were not so hungry so wanted to order just minimum items and wanted to order starters only . 1st they never came to make us sit..we waited atleast a good 10 mins and mind you only 3 tables were filled 2nd after they made us sit they never brought water ..they took forever to take order and the servimg guy asks if we need water..comeon who on the earth who runs a restaurant will ask this? 3rd after we ordered it took a solid half n hr just for the single dish to arrive and the other one took another 10 mins..but others around recived thier order fast.. they literally threw the food on the table ..they did not place or even see our face as a courtesy .. 4th about the food ..spring roll and tempura was too oily..oil literally dripping down..atleast spring roll was palatable but the tempura was bland and no tase or nothing 5th bill they put service charge on thier own in thier bill for serving two people ? i know 15 percent is a norm if the party is 6 or more but for 2 person ? i would have paid happily if they served happily or if the food was tasty but for this rude service and below average you want me to pay service charge?? sorry i'd rather not waste my...
Read moreThe food is always great. The 1 star is for their business practices. Beware when your check comes. We had a party of 5 only 4 people ate and 3 people split the check. Our total was $47.30 without taxes, well it should have been until they add Gratuity of 18% which they did not mention, brings our total to $60.17. Plus the three of us gave a 18% tip on top of that. Because on the receipt there is a line that say 'Pre-Tip amount so of course we tipped. We were in a rush and didn't think anything until later, about 1 hour later. So we called to see why are we were over charged by $9.17. The prices on there website are incorrect also. They said to come in and they would have to see the reciept. Since they were so busy and wouldnt be able to find it over 100 of them. So we went there and she found it before we had got there. She explained the over charge is the 18% Gratuity the automatic charge for large parties over 5, that its their rule. When i looked on the Menu its states 6 persons. I told her its wrong and they can't be doing that and if they are automatically adding 18% Gratuity they should mention it when they bring your portion of the bill back. So we dont tip again. All they could do was give us a $9.17 credit in food or drinks. Didnt say sorry or try to make us feel better. If they did this to us how many more did they do it to. So yes it was our mistake for not checking at the time the check came, but it is...
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