Subway — Restaurant in San Diego

A blonde employee with large earrings and a lot of hand tattoos will cancel your ‘special-offer’ order in front of you in spite of specific location’s website being a participant in this special-offer program. Her reasoning was the restaurant was being ‘swarmed’ in business, yet there was a sparse amount of people at the location when I was there in spite of her claim. In regards to this ‘swarmed’ claim, I struggle with the fact to believe the claim due to the aforementioned lack of people there at the time, but also her immediately offering an in-store offer on the spot, yet she claims they cannot take the special as they aren’t participants in the program. This is just the technical aspect, but there was also the employee herself. Instead of dealing with this in a professional manner, she was extremely passive-aggressive in our interaction and while I tried to speak to her regarding the matter, she walked out of it mid-conversation. There is also the fact that this entire technicality issue to me has no seeming logical justification for it to happen, it seems only after I brought the fact that I even had a special-offer order online to her attention, only then did she cancel it herself (in spite of the website’s claim). Such an employee acting in this manner I believe should not be employed if this is how she is treating customers. On a wider scale, if your restaurant location does not wish to offer special-deal orders, then make that clear on the website and opt out. Not doing so is misleading the consumer and faulty-advertising. Just to emphasize, having this employee act so unprofessional has been extremely infuriating, and I question the hiring process of the location if such a person was able to gain a position after vetting potential employees. I would also struggle to trust this employee with my food if this is her attitude regarding customers. If I was the owner of this store, I would struggle to understand why I am paying an employee for her trying not even to do the bare minimum, but seemingly trying to opt out of her job entirely as she is cancelling customer orders because she seemingly doesn’t feel...

I haven't eaten here yet. I wanted to but no one picks up the phone. The time someone did pick up the phone they just hung the phone up. Not sure how a place runs when no answers a phone. Based on reviews from years ago no one was picking up then either. I don't think this place cares if they get business or not or about reviews on here.i just want to know if they have something in stock before I order it. Last time another location didn't have an item and it was a big hassle to change the order. Lol whatever. Does someone actually work here? Is it open well I guess you'll never know if you're disabled and can't get to the store. Edit: as of 6/9/22 still no answer when you call the number listed on Google and on their...

This was a ridiculous ordeal and handled so unprofessionally and had she been kinder on the phone, I would have just spoken to her. Im reminded why we support our Submarina2 by NFCU! Or, occasionally to Firehouse or Jersey Mike's. Tried to give Subway a chance only to be reminded they are sloppy. They also need to change the app to Pepsi products as they no longer serve Coke products. The app is not clear. Yep, I dont like Pepsi and would NOT have added the $ to make it a deal!! Asked if they had also made sure the requested bacon was crispy, must still be in the cooker cause it wasn't on my sandwich.... DONT do mobile apps with...