I wish I could give 0 stars. What a bad experience while waiting 1hour for very poor quality food. The staff here are young but RUDEEE unprovoked. The cashier abandoned the cash register when the next person in line had ice scream and didn't tell anyone to take over. They gave me a sandwich I didn't ask for, I didnt touch it because of that, and for simply asking if I could get the correct one the boy put the plate down hard on the counter (still not the right sandwich) and gave me a dirty look. I said "hey what did I do to you, I haven't given you any attitude". It made me feel bad cause me and my sister were so polite to them knowing they're young. They need to know THEY CHOSE to apply. Sick of restaurant staff projecting. We all have bad days but they stayed in the back of the kitchen avoiding the line most of the time. That's the only reason why food took so long for everyone. It was 95 degrees that day. Honestly I'm asking for a refund for the dining pass because that restaurant plus 1 other took a majority of the day spent at seaworld because the staff were unprofessional. I hope others have asked for...
Read moreGiant lines all day, it’s impossible to get food a SeaWorld. Ordered at 1:07pm, for a 1:45 pick up time. I didn’t even know you had to wait for a text to get your indoor. Walked up to the mobile pick up line and it’s at a stand still will about 35 people in line. Absolutely not! Tried to get my money back, cancel my order, but it’s impossible because you have to do that in the restaurant. Wait an hour plus to cancel your order?? Left SeaWorld and got a text at 4:30 that my order was ready. We were already gone!! I can’t even figure out how to get my money back for food I could not even pick up. SeaWorld Guests Services could not help. Considering not renewing my annual pass this year. SeaWorld, you need...
Read moreI put a mobile order in at 1:15 through the Sea World app and was quoted a pick up time of 2 pm. I went there to pick up the order at 2 pm and had to stand in a line that didn’t move for 45 minutes. Myself and several others who had placed mobile orders finally decided to get out of line and ask for a refund. Heard through the grapevine they ran out of chicken???? Terrible system. Not to mention it’s $20 for 3 chicken tenders and fries….we will be packing our own lunch next time we visit the park.
EDITED TO ADD: I got a text from the restaurant 4 hours later saying my order was...
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