The worst Mexican food in San Francisco. We got there 30 mins. before closing on a Saturday night. The chicken enchiladas were dry, super bland, there was no seasoning on anything! The tortilla shells that they rolled up the chicken enchiladas in, were so hard on the edges, almost as if they kept it in the microwave too long. I was so hungry that's why I ate cardboard cuz that's exactly what their food tasted like! Hospital food is better than that!
Customer service was good 👍🏽!!! Beautiful decoration 👍🏽!!!
But, the green sauce on top had a nasty fresh out if the can taste! It actually tasted like it came straight out of a can and they just dumped it on top!
The child size portion of rice had no flavor at all. The best thing on the plate was the child size portion of refried beans and the little tiny salad in the middle of the plate. The tortilla chips and the salsa dip they give you while you wait for your food, was better that the entire meal.
However, the sause could be a little milder for folks or children who have sensitivity to hot or spicy foods.
Honestly, the only reason we ended up here was because my favorite restaurant Elena's down the street was packed and we were not going to get a table until 2 hours later.
So, my associate recommended we go to this restaurant.
I WILL NEVER IN LIFE TAKE HER WORD ON ANYTHING! NEVER LISTEN TO A DRUNK, LOL😂🤣THEY EAT ANYTHING 😂🤣😂🤣!
It was horrible the enchiladas weren't even hot and they were not even soft the sauce on top was crapy and NASTY!
PLEASE, do yourself a big favor and skip this place all together. They must have friends and family members writing the good reviews.
It is worth the wait at Elena's. Honestly I could have took a hot dog from a street vendor on Mission Street & been more satisfied than what I ate there! I could have eaten a peanut butter and jelly sandwich and that would have been better, than what I ate there!
Elena's food is a big difference.
If I could give them no stars that's exactly what I would give them. Never coming back here! #Yuck🤢...
Read moreBeware: the folks here told me that THEY DON'T KEEP TRACK OF THEIR GIFT CERTIFICATES. Most restaurants keep track of their certificates at least with the serial number. THEY SAY THAT THEY DO NOT. I know this because I visited there today, Saturday, way ahead of taking my family to an anticipated dinner on Sunday; I had received a $50 gift certificate from my sister for my 77th birthday. (We used to go to El Toreador when we were in school uniforms.) This morning, I could not find the certificate, but I had a picture of it that I had taken along with other gifts. My name appears on the certificate and a serial number and an issuers signature (Looks like Esperanza). Today, I went to the El Toreador to see if they would honor the certificate via the image with all the information so visible. The young man attending was apparently suspicious and wanted to know where the original was. "Lost in my house", I re-explained. I asked if they didn't keep track of the serial numbers. "We can't do that!", he said. Another employee or manager joined in and told me to leave. The young man spoke to my sister (the purchaser) on the phone and immediately brought up my behavior as an issue rather than the question of the accountability of the gift certificates. The two folks there tried to force me out of the restaurant and made reference to my age. Fifty dollars is very little money for me to go through the trouble of defrauding El Toreador and causing disruption. I had wanted to take my family of four there on Sunday night. For this I could have spent a lot more than $50. This is all a shame because I have some childhood memories of the place. It's also a shame because they are keeping my...
Read morehorrible experience tonite at this establishment.. sat down for pitcher of marqueritaasked "waite"r if it was okay just to have this pitcher of marqueritas.. he said yes...we tell him we prob. would order some food later it was 4pm.. no one in this place one only one woman sitting next to us. very nice lady. way later the waitress comes over berates us to say we need to order a MEAL......so, we say but we asked our waiter earlier, if it was okay just to have some drinks. and maybe order later on ... she scolds us towho did u speak to ??? we tell her a waietr we dont know who he was..????the manager (i think was the manager) rudely says:: we wont kick u out but u need to order some food. we are like:::: we did mention we may order later. and this RUDE.. manager says i dont want to insult this women (the one sitting next to us) since she had to order food to stay here......!!!she says im not insulted he then states::: im not going to kick u out..???? what a way to treat customers i will never step foot in this place again.. i have beencoming here for 20 years.. never in my life have i been treated with such disrespect.. such baloney i know the owner and will write to him directly.. what a shame.. if u have rules u should put said rules on ur menu!!!!!!!!! and teach ur waiters english if they cant communicate...
Read more