Roti Indian Bistro — Restaurant in San Francisco

I haven't been here in about 9 months and I just confirmed I won't be back for another 9 months if ever. Here lies the problem of ordering take out from this place. About 9 months ago I order some take out, very simple an order of the fish and a veggie dish, when they tell you 1 hour, it's actually 1 1/2 hours. As for today, I order food around 5:10 and got there about 5:45, they told me 30 minutes. I left after 6:30 with my order.

There were a few more people who waited unhappily for their take out.

I was offered a free dish for the wait. I thought about for all of half a second, I didn't want to be stuck there waiting for another 30 minutes for a free dish. Hell No. I opt to take my food and leave.

The naan I brought home wasn't fully cook and had a doughy taste. as was the aloo gobi (the cauliflower is completely crisp as if only just dumped into the curry and pulled out). I will never order the assorted appetizers ever again, that was horrible. The vegetable pakoras were a bit on the burnt side and wasn't even close to being authentic in any way . I'm seriously disappointed today with the food tonight. The tandoori murgh was very spicy (which I like but my daughter couldn't eat) was the only dish that was decent.

I've never had problems with the food when I eat there, but take out is...

The best Indian restaurant in San Francisco and it's not even close.

Firstly, when it comes to the food - it feels light. It's not oily. It's not overly salty. It's tasty and it's authentic. And you leave feeling good. Moreover, you can indulge a little more than you normally would, and you won't feel like you did, which is rare.

Secondly, the drinks are fantastic. I'm a self-proclaimed Old Fashioned connoisseur, enthusiast and expert. Their Tamarind Old Fashioned is the best Old Fashioned I have had. And I have had many!

Thirdly and most importantly, the service and friendliness of the staff is exceptional. We recently moved into Westwood Park and found Roti as we were walking by the area. There is a community vibe to this restaurant. My parents visited me from Dubai and were very impressed. When I told the owner how much I loved their Old Fashioned, he went above and beyond to give me their recipe so I could make them myself at home and even gave me some of their tamarind sauce.

We've had an amazing experience with these folks and have been back twice already and expect to be back a lot more.

Do yourselves a favor! Go to Roti! You will leave feeling great...

The location is great. The food is the opposite. As we entered, the manager/owner demanded vaccination proof, but kept us standing for 5 minutes while he chatted up other customers after their cheque payment. He was extremely grumpy all throughout, and acted as though he was doing us a favor by letting us eat at the establishment. The food quality was embarrassing for an acclaimed Indian restaurant. Ordered the paneer butter masala and murgh masala. The gravies were clearly made from canned tomatoes/ premade sauces and had absolutely no flavor. The chicken was completely white and very bland. The paneer was soft but the gravy for that tasted stale and bland and well. The naans in the bread basket were okay, garlic naan was good. Also ordered chai and mango lassi. The chai was bitter and served cold, and the owner reacted with spite when we told him about it. The mango lassi was okay, but the yoghurt also tasted stale and slightly sour. Only the waitress greeted us with hospitality and actually interacted in a pleasing way. Would not recommend the restaurant overall, it is overpriced and the food quality is...