Baja Fresh — Restaurant in San Jose

I really dislike leaving negative reviews, but I disliked my experiences with this place even more.

A couple months ago, I ordered takeout and picked up directly from the restaurant. They didn’t include the sauces for either entree we ordered. This week, there was a deal on DoorDash so I decided to give them another shot. We specifically selected 3 salsas to go, and again, none of them made it into the order. It is frustrating when you’re paying $20+ per entree (this place is more expensive than any other similar spot nearby) and you can’t even get what you asked for.

As an aside, my husband’s burrito was dripping liquid while eating it. He later realized the last 1/4 of the burrito was purely tomatoes, which is what was seeping liquid. The last 1/4 was basically inedible.

The extra star is solely because this location’s hours are very accommodating for late nights at work, and the tostada salad was overall pleasant, albeit some chewy pieces of steak.

Overall, we decided we won’t be ordering here again. Far too expensive to not be receiving your full order /...

OMG, you guys! I just had the most ridiculously overpriced burrito experience EVER. 🌮💸 60 bucks for THREE burritos and drinks?! Are they kidding me? 🤯

And get this, the place is closing next month! Apparently, even Baja Fresh HQ knows it's a disaster. 😂 (I even got the inside scoop from their hotline: 1-800-705-5754. 🤫)

Okay, let's talk about the "food." 🤢 The tortillas were so soggy, they were practically disintegrating in my hands. And guess what? No guacamole, no salsa, no cheese, not even a sprinkle of salt! Just a sad pile of rice, beans, and veggies. 🤮

Oh, and the best part? They gave us ONE plate of chips for THREE burritos. Like, what? When we asked about it, the dude at the counter just shrugged and told us to buy more. 🙄

The service was about as pleasant as a root canal, and the restrooms? Don't even get me started. 🤢

This place used to be my go-to for burritos, but now? It's officially the WORST. 🙅‍♀️ I'm never going back, and I can't wait for them to shut it down so something decent can take...

Love Baja Fresh, their burritos are really tasty, however,for this location I have not had a good experience everytime I go there. Layout is a bit off and the place is small. Their personnel always seems to be dealing with some personal drama when you walk in and they keep talking about it while taking your order and while they have patrons eating. These things should be discuss on their breaks as some of us can understand what they are saying, including the cursing. And don't get me started in the flirtting among some of them, it will seem like either they have no manager or the manager has no authority or the manager allows this to happen. Overall I always get a very unprofessional, in-the-brink of a lawsuit vibe from...