Jack in the Box — Restaurant in San Jose

The food is about as tasty as any genuine fast food you'll find. The problem i consistently have with any jack in the box locations is how long it takes to place an order and then actually receive that order in the dining room. They're obviously trained to put priority on the drive thru so if you go inside to eat DON'T... be in any kind of hurry.

Sometimes (even when they're so busy), I've had employees look at me, walk right past me and not even acknowledge me. No "I'll be with you in a moment" or anything. And go walk back and start up a conversation with another employee. Hoping that I might leave & go to the drive thru, but I've no car. Oh,.. the downtown Willow Glen store will generally serve you at the drive thru if you're on a bicycle or if you walk up. None of the other locations I've visited will do that. Anyhow yes back to the dining room issue, it's so bad once.i visited a store where a corporate manager was there for whatever kind of business. But she was there for awhile. She had gone in the back after a meeting with a worker, put on a drive thru headset after she made eye contact with me. This was after typical afternoon lunch time and no one was at the drive thru ordering and I was the only dining room customer. But that corporate district lady turned around and went right over to the cook and cashier and started having a jolly little conversation that was all smiles and laughs and great times at work. I gave it almost 2 or 3 minutes and then heard the ding on the drive thru sound and they hopped into action leaving me there wishing I could place and order. And then I left went across the parking lot to Subway on the other end where there is NO drive thru and you know what happened? I placed an order and got something to eat! It's been almost a month since I've been to a Jack's and spent my $$. I think last week early 1 chilly morning a friend paid for coffee. But it was one of those - it's his turn deals. So.... Yeah, too bad because I really like the seasoned curly fries, but have found essentially the same thing at Dollar Tree stores in the freezer section. Take those home and put them in the hot oil fryer and...

Worst drive-through experience of my life. Sat in line for 10 minutes, ordered with someone who barely spoke english, finally got to the window and waited 5 more minutes while they made my food, badly. The shake should have a "some assembly required" sticker on it. Because this was vanilla with a chocolate hat; rather than emulsified chocolate like the pictures. After mixing it up, I tried to sip, but of course the straw had an extra hole in it. Luckily, I was on my way inside because they got my sandwich completely wrong. It's a good thing I could smell the tomatoes that it wasn't supposed to have, or I might have driven away without checking. They replaced the sandwich, but they didn't replace the 30 minutes I am never getting back. This is not hyperbole. I literally timed how long I was in the drive-through and waiting at the window. Could have gone to a sit down restaurant for the same time and price. This place needs more staff working at once, and needs to make sure the person taking drivethrough orders is more fluent in English.

Food tasted icky as well. Pooling grease in the burger box did not enhance...

I showed up around right around what I would assume would be lunch rush. Though it didn't seem very busy as I walked up to the register and was the only one in line and there was only two diners in the restaurant the MOD made eye contact with me but then went to help expedite in drive-thru it was two cars in before she looked behind her again and said be with you in a moment so unfortunately because Drive u x I always looked at and lobby times aren't I was definitely made wait longer than I'm sure the company would like to have two cars at drive-thru wait to order. What you did come to the register I would describe her General demeanor as short and indifferent. Tacos we're okay if you didn't mind some very bitter tasting and brown on the edges lettuce but at least the shells were crispy. In general coming from an early on background of fast food experience in general I was dissatisfied but probably got what I paid for it as fast food is...