Jack in the Box — Restaurant in San Jose

Around 10:30-10:40PM I pulled up to the window to pay for my food and the guy who was working there told me to back up. And I was like did you want me to change how I pulled up? And he kept saying go back so I did. He put a thumbs up out of the window and closed it. It was about 30 seconds and I was like what is going on. He peeked through the window and laughed at us. My sister went to check what was going on and the guy was talking to a girl coworker and they were on their phones. I believe it might have been two guys and 1 girl. And they were laughing and using their phones. I fully believe they had me back up so that the cameras wouldn’t see that there was customers so that they could just talk to each other without getting in trouble. Finally I pulled up after the about 5 minutes and they finally gave me my food after a while. Every time I come to this Jack in the box I always have bad experiences with the workers. They have very bad...

Full disclosure: I used to work at JITB. Not this one, of course, but I have ties to the company. (And, no, I never met Jack. And, yes, I got asked that. A lot!)

This was my 3rd visit but 1st written review. I was late getting home, had no energy to cook, & so I stopped for dinner. The gentleman who took my order was very clear, which isn't often the case because some equipment can be very garbled. He also read my order back to me, which isn't often done, but it's a nice touch.

When I pulled forward, there were two working the window, & they did so quickly & efficiently. And were also friendly. My order wasn't long in coming and, though I took a chance not checking it before driving away, was perfect when I got home!

Each visit to this location (all drive-thru) has been a pleasant experience. Fast service & nothing missing or incorrect in my orders. Keep up...

The four stars for food is only because not much really changes on the Jack in the Box menu. I enjoy this site and visit at least once a month. Always after visiting the Capitol Flea Market. Easy access in and out, I prefer the drive thru. The menus are easy to read and the intercom speaker system is clear and loud. The window cashier does a great job, never forgets to include condiments and napkins. Food is the usual fare for all those who enjoy eating the same thing from 10 years ago. Two for a dollar tacos still exist and so do breakfast jacks. I order those, freshly made and nice and hot. So if your traveling down Capitol Avenue it's located near the intersection of Capitol and...