KFC — Restaurant in San Jose

To whom it may concern, my overall experience had to be the worst . If I my be More specific .. .ordered the pot pie and chicken strips all out of chix for the third time . Regardless the pot pie was cold and couldn't find not one morsel of chix .. ..disappointing because the used to be good moving on to the chix strips cold as well and chewy crusty stale so bad the dog put his nose up at it....that was a first but no exaggeration . Than to boot because I live right up the street decided to bring it back that didn't work because now it was five min. To 10 pm and the employee who goes by the name vd has an attitude ignored me at the drive through window acknowledged my presence than proceeded to totally ignore me as if she new why I came back knowing how old the food served was not suitable for sale while sitting at the window waiting and waiting for at least ten min. Ok Now I'm thoroughly discusted.told my self I would make a point of trying to give them another opportunity to kfc to make it right ....well I was wrong returning 2 nites latter ari ving at 9:30 brought it to vds attention she blew it of with an attitude to boot worst customer service I ever had and she chose not to make it right . Call me stubborn but I had to give kfc another chance and ordered the new item they call nuggets only because they chose not to cook anymore so chix ...oh my that was a mistake that had to be the worst excuse I've ever tasted for it was all breading or whatever it was to to try to pass of for chix my dog as well would agree couldn't believe it he usually eats anything .haven't tried taking those back .....what's the point . So the manager can tell me to suck wind with her rudeness. Totally disgusted and...

Today, I had an extremely terrible experience with this guy. I’m a regular customer here and have really liked this restaurant because it’s close to my house. But today is the weekend, and I was working for DoorDash. I placed an order at this restaurant, and when I arrived, he told me I was 6 minutes late and had been waiting outside, so he wouldn’t give me the order.

But I actually arrived 2 minutes early, and I truly don’t understand why he said that. I still waited, and some other staff members were willing to give me the order, but he kept walking around saying not to give it to me.

Then I approached him and asked why. He had a very bad attitude and spoke to me extremely rudely. He even used some racially discriminatory words toward me. I never expected to experience something like this from him.

I sincerely hope the restaurant will review this person’s behavior. As for me, I will never return to this store again and will definitely tell my family and friends about this.

This was truly a terrible experience. I will be contacting my lawyer regarding the racial discrimination and the condescending attitude...

Chicken is chicken and no one, other home cooking compares. It's drive thru, easy come & go. The menu is the same as years ago I prefer to drive thru, location is to be a bit rundown. Always check your order before driving away, I've encountered a couple short orders in the past. Prices are comparative to other fast food stores. Revisited: 2/18/23 The economy has food prices sky high and is reflected at most all fast-food restaurants. KFC has added a delicious item to it's usual fare. A delicious giant size Pot pie. A meal in itself. The crust is flakey and buttery, filled full of the good stuff. Made...