Subway — Restaurant in San Jose

Very bad! I will never go there again. I eat at Subway's across the State of California and NEVER once has ANYBODY ever told me that I could NOT have a side of pepperoncinis. I like to eat them with my chips and I am WILLING to pay extra! What's the deal? I know all Subway's are independently owned but it is still a franchise that sells a consumable product for a profit. Maybe I am wrong but I sort of thought that they WANTED me to buy stuff at their store. This employee (I'm sure she was NOT the owner), was not only unskilled with the English language but not very welcoming at all. She was one of those kind of people that had to say NO to everyone. When I asked for pepperoncinis on the side with my sandwich she said she couldn't. At least that's what I think she said cuz I couldn't really understand her broken English. then she said she would do it this time but never again and that's one thing she was right about because I'll...

There is MOLD coming out of your Ice Machine!!! I will never return to this store after my experience. The lady that helped me was busy having a conversation with her coworker, almost the whole time and seemed to have an attitude when she asked me questions. I paid $21 for a foot-long meal and when I went to go get my drink, I put ice in the cup and noticed a bunch of black stuff in it. So I asked to grab another cup, put ice in that cup, and realize that there is mold coming out of the ice machine. After telling the worker, I was surprised they didn’t seem too care about it. Just so everyone’s clear that goes there today you’re drinking MOLD...

The women that work there make the sandwiches right, but I'm sure they are shown how to by Sunway management. The issue is it takes so long for them to get off their phones and help you. Walked in today and all 3 where in the back on their phones. Had to wave to one of them down to get their attention and they continued to laugh at whatever was funny on their phones, only one person got up to make sandwiches when more people where already getting in line behind me. I know phones rule our lives, whatever, but professionalism even in fast food should...