After being a wonderful day, being the only thing you do not need is to be mistreated by a restaurant manager who is despot with the people and without education and / or common sense. Today being approx 16:45:58 hrs when I ordered 4 super tacos on the super taqueria located at 480 S 10th St, San Jose, CA 95112 for dinner after a very hard day of work the only thing one needs is to eat a delicious Food at peace with your family and do not expect to find a service of the worst kind, not for the employees but for a manager without experience who is not only a liar, and puts the owners of the locality in bad. Also lies to customers. Who has no idea what customer service means. This person named Delfino who when asked not only deny his name if he refuses to give the corporate number for the complaints that the customers have. Accuses people of false actions and the most outrageous of everything that this ruin your day as a customers who do not come to buy him, since he is only an employee, we come to buy the owner products of the taqueria. no to mention when you give a complain with grounds Does retaliation and instead of solving the problem by becomes stubborn and grotesque. The first taco reflects what have been serve to my order, the second what they served in the other location and the third was how I got my food to the table. It is unseasonable the way that this supervisor treats and serves the food of the cleintes and the way in which he mistreats them scpicologically making them spend a bad day leaving them without eating and having to drive to another location. The manager said that is the portion that the owner says to put the tacos which is a lie I have about 12 years coming to these taquerias and this was the worst that could not be better as long as this guy working as a handler, A taquero who was given the opportunity to be a manager and abuses his authority and abuse customer can not be a good manager and should be put into a job that reflects his way of being and his way of acting. Mr. owner of super taqueria this is the way you want them to treat your cleintes,? This is the way you serve your food (poor and without any meat)? I get better buy a dish of beans has more and costs an eighth part of what costs me a super taco. That is the way you teach your managers to mistreat customers of you, not only this man who works for you does not charge the price of those who do not, it gives us if it also gives the luxury of mistreating them to embarrass us And falsehoods against the taqueria clints. Really is the sense of service to the cleint that you impart to be offered to your customers in this taqueria? Because according to the comments of the Lord is so and ensures that no matter what we do or say you will not do anything? seriously to where this senor arrives and the worst if this does with the adults who will not tell the young people, excuse me but I do not share the idea of being abused and remain silent and much less the reason to know that the manager knows that he is acting Wrong. here i let you guys with the proof and if you don't believe here is...
Read moreSo first off let me just say that the food was great ! Had some tacos al pastor , but the problem was that the cashier lady “ Yolanda “ has a super bad attitude. Horrible customer service , my boyfriend had ordered a burrito al pastor since he does not like any other meat , and what we received was a asada burrito . We sat down and he bit into the burrito twice and realized it was asada , I waited my turn and let the lady know we had received the wrong meat right away she blamed me and said she did it right . In shock I told her I’m sure we would’ve herd if you said asada but she continued to blame me and said nothing she can do . She said the burrito was half gone , which how could it be half gone when he took two bites off the top . She rolled her eyes and then said I’ll talk to my manager walked away and came back with the same nasty attitude just to say the manager had said it’s okay . I went to sit down and then I herd her talking about me to her coworkers in Spanish mind you I...
Read moreI order a burrito. The cook making the food dropped a maker that fell over to the customer side on the floor an customer waiting for their food stopped the maker from rolling on the floor more by putting their sole of their shoe on it and rolled it alittle more on the floor customer picked it gave it to the guy making the food. Grab it and used it to write on the wrapper of the previous customers food. Than proceed to make my burrito with out washing his hands or switching his gloves, grabs the tortilla puts on the counter gets scoop of beans put is on the tortilla and than grabs a scoop of meet and than with his hand grabs more meat and puts it on my burrito he is making, he finishes and calls for my number I approached him told him what he did and than asks me if I want him to make another burrito I looked at him and I said "I told you what happen and you are asking me if I want you to make another burrito!!!! I said I tell you what you can eat this burrito. left it and...
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