Tai Pan Restaurant — Restaurant in San Jose

Terrible Terrible customer service and food quality! Avoid coming here as their food quality is going downhill people. My mom went to this store yesterday for 2lbs of roasted pork, and they were horribly stinky, unpleasant to eat as the taint still there (from older pigs) despite the freshness they made, it came from the pig itself but these staff have no knowledge and arguing back and ford when we asked for refund and bring them back the pork. They refused the money return and insist of replacing with a half duck. My mom literally argued with them for 15 mins as they trying to exchanging a cheaper version (the half duck, not even the whole duck) then finally to come in term with replacing the pork. But it wasn't as fresh but at least it is not stinky. This has been happening 3 times from us. So goodbye to this place now.

Suggestions to owner: train your stuff to respect your customers, people dont drive all the way back to return something for no good reason. Also to train them to be able to differentiate between male pig (older pig) as it tend to be extremely stinky even after...

Do not come to this restaurant!! I ordered a whole pork grill on last Tuesday(01/28), they asked me if i want to chop and i said yes, after i picked up and open up under skin they changed all the meet. the pork was not have bone even no fat meat. they got the meat left over from other pork put them under the skin of it. it was just one kind of meat under the skin. i was so upset, i called to ask them why they did it, but the manager did not want to talk to me. then i came the shop to ask, but still they refused to talk to me. A employee offer me other food etc... i said no. I just want them to do it right. i gave my phone number to a employee there. i hope the owner will call me. !! please check your order before you leave this shop. this is...

there's no option for 0 stars so they're only getting one because of lack of options. very bad experience, all dim sum and food and was cold and old and still try to sell me chicken wings that clearly have been sitting there for hours. we went to the other side with bbq duck and was rudely ignored. 20 minutes later I have my chance to order #7 two items over rice. I asked for duck and bbq ribs over rice. the man reached for the duck and starts cutting and then went under the table literally grabbing garbage(bbq ribs) and throws it on the counter. the lady next to him refuses to give me a fresh piece cause I only ordered 2 items. we spent nearly $100 in there and came out with a plate and 4 items. food was terrible. never...