Panda Express — Restaurant in San Juan Capistrano

I visited to grab take out dinner on Thursday 1/23/25 and it got SUPER busy while I was there! However, I am writing a review to give a big shout out to the whole team working that evening because every single person was kind, attentive and hustling!

Esmeralda, Jose, Michael, Tommy, Alexander, Chava, Johnny, and Marcos were all busy working! They had 4 people helping serve guests, change food trays, get fresh food and the other 4 were making fresh food in the kitchen!

I have a family member that recently had surgery, and this is what she wanted as her first meal back home, and the food was incredibly fresh, hot and tasty!!

Thank you Panda for opening a place in our town, we needed it and are looking forward to many more meals on site and to-go!

I didn't take photos since it was to-go and as I said, we have a person that recently had surgery at home. But we got Orange Chicken, Broccoli Beef, Black Pepper Chicken, Mushroom Chicken, Teriyaki Chicken, Eggrolls, Fried Rice and Chow Mein, and all of it was freshly made! Much...

Very disappointed with the service I received today from Leslie. From the start, the employee helping me had an attitude. I asked for a plate, and before I could even request half chow mein and half super greens, she piled on only chow mein. When I politely corrected her and asked for half super greens, she assumed I wanted brown rice and started adding that instead. After I clarified, she gave me an annoyed look as if I was being difficult, then asked for my entrée in a rude tone/ demeanor. Service is a huge part of the experience, and today it really fell short. If someone doesn’t enjoy their job, it shows in the way they treat...

I came inside this restaurant so excited to see the new Panda Express that just opened in the small town I live in, moment I walked in they welcomed me which is nice. The lady behind the counter was doing another customers order, so I waited a little bit which I didn’t mind. I ordered two meals, I was not given the item I asked and when I mentioned it was the wrong item she had an attitude about it then continued to give me looks and finally, I wasn’t given fortune cookies which other locations give. I will not be...