KFC — Restaurant in San Juan

Dear Manager of June 20, 2019 (noon). This message is for you. When a Customer claims his/her right to have more than 1 method of payment, this is not a "spectacle". Such language to a Customer is offensive, specially when I was respectful on my request. I took your feedback as an insult. The least you could have done is make anbexception, in light of the lack of proper notifications. My claim was genuine, coming from the service industry giving options at the face of a clear violation to Local Laws should have been your first step. What you did coupd have cost your...

This place deserves ZERO stars. Awful service. Awful quality. Small breast pieces. You ask for breast and they never have any available. Closing time was hours away. I'm a paying customer, not asking anything for free but they seem not to care about the services they provide (or don't). Both locations are bad.. food court and self standing...

This has got to be the slowest moving KFC line. I’m sure there is a gross resource /capacity issue here. Twice in the past I dropped off the line to head to Wendy’s across the street. Today I stayed, and have lost almost 30 min in a line that would not have taken me more than 7 or 8 min...