I went to get an ice cream cone at their establishment located near the water fountain at Plaza Las Américas After paying in advance, I ordered a vanilla ice cream cone. The employee brought me a vanilla-chocolate ice cream cone instead . She then told me the machine had been defective for some time and needed a new part. However, that I should take the cone. I declined of course, but she continued to insist the machine had a defective part and to take the cone. Never have I had such a unnerving experience. One wonders what trainings are given to...
Read moreGreat peoduct and price. Great soft ice cream, not all the flavor are available in some stores (Plaza Las Américas have 4 locations) most available are: Vanilla, chocolate, Nutella, coconut, pistachio and strawberry. Some times amaretto, red velvet. Others by seasons like coquito, praline, pumpkin, etc. Some time also the banana split is not available. Soft yogurt is available in...
Read moreGot a strawberry sundae and requested extra strawberry... and the employee 100% delivered! It was an absolutely delicious soft serve, but I have to admit I made a mistake asking for so much strawberry. If you don't really enjoy a jam-like strawberry flavor for your sundaes, I would probably skip and go for...
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