Chef's Phở & Grill — Restaurant in San Marcos

First of all, I never do reviews. But this time it felt necessary. This place is horrible, from the service to the food. I got there and I waited for more than five minutes to be greeted then instead of helping me when I was the first person, they helped the girls that walked behind me. Then I clearly told them I was there first and she just ignored it. Then we waited for more than 20 minutes, and the only reason they sat us is because I went up to ask how much longer, when they tell me that they were about to seat the next people because I was waiting outside which I asked if it was okay and they had say yes. So outside the fact that they had me waiting all that time, they were gonna skip me. Then instead of walking us to the table as in every sit down place, they just pointed at the table and told me to sit. We finally place our order, two plates and an appetizer. Well they brought out one plate first, after about 10 min they brought the appetizers. We kept on waiting for the second plate and nothing was coming so I asked about it and it turned out they had forgotten about it. By this time I was done eating my plate and we didn’t want the second plate anymore. So we canceled the order. Outside of that they never brought us water so I had to ask for it too. Then we spilled a sauce on the table and one of the servers sees it, instead of coming and cleaning it for us, she just brings more napkins so we clean it. To top it off, the food was not even good, the serving size was small and the prices were more expensive than other pho places. It was overall a horrible experience, the employees were very rude which makes everything that happen 100...

Google has Chef's Pho as a one $. I would say it's more like $$ bordering on $$$. Having said that, it is a classy resturant, great to take a date. Quality food in a trendy and classy environment. I love Vietnamese food, been to Vietnam and have a buddy who owns a Vietnamese resturant.. Chef's Pho is legit, maybe too legit?? I was happy to order the Chef Special Spicy soup (Bun Bo Hue?) North Vietnamese Pho with a beef broth and more spices than traditional Pho. It was full of goodies (cooked pigs blood, sliced chicken meatballs, intestine, pork belly?, serloin, others?) it also came with a side sauce made from innards? I adjusted a couple of the options to my taste, added lots of Jalapeños and condiments from the table, all super clean and tasty, to create the perfect broth. It was excellent, it was real, I'm sad to say it may be too real for American tastes. The Banh Mi was perfect, we ordered the grilled pork. Bread was excellent, slight crunch on the outside, soft inside. Grilled meat and rice dishes were all great. Dipping sauce needed a little more ricevinigar and sugar. Shrimp came peeled and easy to eat, we appreciated that. The owner is on-site, working hard to train staff and make everything perfect. Nice to see and I hope his hard work pay off. Resturant and condiments are kept very clean. All parking spots in front of restaurant are handicapped? You will need to park off to the side a little. Opens at 10am!!! I love that, sleep in or workout, skip breakfast and eat an early lunch before hitting the...

SO disappointed. We have been coming to pho here (Twin Oaks in San Marcos) since they first opened. We usually always order the same thing which is the beef pho but decided to switch it up and ordered the sea food pho. It literally tasted like pee. So we kindly asked the waitress if we could get something else and apologized. We explained we were not expecting it to taste the way it did. She said she would have to get the owner...so the owner came out and kept asking us what we didn’t like about it and “what our problem” was. SUPER AWKWARD! We just said the same thing we told the waitress. I apologized and asked if we could just get something else. I wanted to leave after his attitude but decided to stay because my daughter was still eating her food. I figured he would not charge us for the dishes we didn’t eat...but when we got the tab, the two seafood pho’s were still on the receipt. We asked the waitress if we could have it removed as we only took a bite and had explained the issue to the owner already..it was horrible....but she said he had told her we had to pay for it regardless! HORRIBLE service and they have gone down hill since covid. The beef pho was way over cooked. Sadly after years of coming here, we...