I go to this particular location most often when my Taco Bell craving needs to be met with satisfaction. The drive thru is always quick, they never fails to get my order correct, and once you get to the window they put the FAST in fast food.
Their Burrito Supreme is always made right and they don’t cheat you on the sour cream like Del Taco always does. You get a quality meal at a pretty decent price. Every time.
Management has done a fantastic job with this crew. They are friendly and helpful when people have questions. Earlier this year, I witnessed a team member being humane to a woman with difficulty managing her ability to walk and carry her order. She clearly had a nerve system condition and walking was a challenge, let alone walking with food to a table. The team member came out from behind the counter and carried the order to the table the woman chose. Then they returned a bit later to clean up for her. That wasn’t just quality customer service. That was humanity in action and never forgetting that we all have grandparents that need help from time to time. Well done youngster. Well done and kudos to your parents and store management. You...
Read moreAccessibility: they have a drive-thru and they have accessible parking near the front entrance with a ramp to get onto the sidewalk. The doors to enter are pull doors.
Experience: I was going here every week, and then TWICE in ONE MONTH I had my credit card number stolen and large charges made within a day after coming here, both times. It was either this place or two other, but I kept using my cards at the other two places and stopped going here or only using cash here, and no more credit card numbers stolen. Hm...interesting. someone needs to look into this. I did come here again this week but I ONLY USE CASH HERE NOW.
Also the last time I came here, there was a manager literally screaming at the other employees including a young man who worked at the drive-thru window handing me my food. I told the boy he shouldn't be treated like that and the manager is out of line and the boy said thank you, looking like he was about to cry. This is extremely inappropriate, unprofessional and...
Read moreI went to this store instead of my regular location, only because it happened to be along my current route. The store is similarly sized but had more staffing, though the wait was excessive at the drive-thru (even with an average amount of customers). I ordered my usual combo number 9, which was disappointing. The two tacos in the combo were both sparsely filled with ingredients. The Mexican pizza barely had any toppings on the top shell. The worst is how the order was handed to me; was in an undersized bag, and the Mexican pizza was "stuffed" in the bag vertically, so obviously the filling and toppings slid down to one side and collected at the bottom of its box. I had already waited in line too long and quite hungry, so I wasn't about to have them remake the order and wait again. Not the best experience to say the least, but probably my last visit at...
Read more