La Cumbre Taqueria SM — Restaurant in San Mateo

Oh, please! I recently went to Taqueria La Cumbre, and let me tell you, it was a disaster! The food? Mediocre at best. I ordered the Taco Steak Salad, and honestly, it was nothing to write home about—just blah, nothing special or tasty enough to remember. But let's talk about the tragedy here—the horrendous customer service! The staff, especially the women at the counter, seemed like they couldn't care less about being there. No smiles, no warm welcomes, nothing! It made me feel completely ignored and unappreciated. And don't get me started on the cleanliness—sticky tables and a sloppy vibe all around. Nobody there cares about keeping the place nice and clean. And the food issues don't stop there. The burrito shell? Stale and tough. The steak? It was gray and lacked any flavor, and the prawns? Overcooked! They don't offer water or let you use the bathroom until after you order—now I see why! They have to trap you into buying their disappointing food. I tried to give other dishes a chance, like the carnitas and the carne asada. The carnitas were just okay, and the carne asada, while moist, was unbelievably bland. After all this, I'm giving Taqueria La Cumbre a big fat zero-star rating. The lack of decent service and the poor state of the place completely overshadowed any possible redeeming qualities of the food. I left feeling utterly let down. I hope the management listens and makes some profound changes. Until then, I'm telling everyone to stay away if you're looking for a tasty meal in a pleasant setting—because this...

Title: Disappointing Experience at Taqueria La Cumbre

Rating: ★☆☆☆☆

I recently dined at Taqueria La Cumbre, and I must say that my experience left much to be desired. While the food was passable, it fell far short of my expectations. The Taco Steak Salad I ordered was just okay – nothing remarkable or particularly flavorful about it.

However, the real disappointment came from the abysmal customer service I encountered. Throughout my visit, I couldn't help but notice the complete lack of enthusiasm or friendliness from the employees, especially the females working behind the counter. Not a single smile or warm greeting was extended, which made me feel unwelcome and unimportant as a customer.

Moreover, the cleanliness of the restaurant left much to be desired. The tables were sticky, and the overall ambiance felt unkempt. It was clear that the staff didn't pay enough attention to maintaining a pleasant and hygienic dining environment.

Considering all these factors, I have no choice but to give Taqueria La Cumbre a zero-star rating. The lackluster customer service and the subpar cleanliness of the restaurant overshadowed any redeeming qualities the food might have had. I left feeling dissatisfied and unappreciated as a customer.

I hope the management takes this feedback seriously and makes the necessary improvements to enhance the overall dining experience. As for now, I cannot recommend Taqueria La Cumbre to others seeking an enjoyable meal with good service and a...

The worst in the WORLD!!!! I ordered food weeks ahead of time and a very nice hispanic woman took the order. She wrote everything down,Chicken and Steak Fagitas, Guac, chip, salsa, and a full tray of enchiladas for 20 people. I have had them do orders for me for parties in the past and they were good. When I went to pick up the food, it was for the most part ready with the exception of tortillas, chips and dip. I got no sour cream, no guacamole, no shredded cheese, NOTHING. Due to my party about an hour away, I asked them for tortillas 20 corn and 20 flour. The "guy" helping me at the time said he would have to charge me for the tortillas, I said ok. I gave him my debit card and he charged me $32.00 for tortillas. I asked him why he did that and he said because thats the price!!!!! The fajitas had very little meat and was for the most part all bell peppers and onions. When I opened the tray of Enchiladas it was a total of 12 enchiladas!! I was supposed to fed 20 people with that??? The salsa he gave me was watered down and the tomatoes looked aged. No cheese, no guac, no sour cream...NOTHING!!! I will never go back to them again. I have tried calling them all day today and when I ask to speak to the manager they hang up on me. I WILL DISPUTE ON MY CREDIT CARD...I paid nearly $300.00 and got ROBBED for food that was anything but GOOD and PLENTY!!! I have never in my life paid 32.00 for a pack of tortillas nor...