EDIT: It’s been a week since I replied to your email and you still haven’t responded.
Second time that the barber (Jafet) who was marked as available was not there. The first instance I received a call from the store telling me that he was at another location for the day and offered another barber or for me to drive over to the location that he was at. The second time that happened today I checked in and sat for 10 minutes waiting only to be told that he was caught up in traffic trying to drive over here. I wasn’t even told that he wasn’t at the location, either when I checked in or while I was waiting until 10 minutes after…On squire he was marked as available from 9am for that location when I scheduled the appointment. I get it that there can be scheduling issues, but it’s insane how consistent they have been and how last minute they’ve been made known (the morning of or at the store 10 minutes after the start of the...
Read moreunfortunately got a really terrible cut from Rae. I came in with pictures of how my previous styling professional had cut my hair for the past year. I think Rae must have either thought i was kidding or just ignored the pictures because the cut i got looks NOTHING like that. Areas that were supposed to be cut short were left too long (a fixable errot) but areas that were supposed to be left long were were cut too short (not fixable). Why did i bother showing her my pictures... Ruined hair, just in time for many holiday parties and my vacation - awesome. I was hoping that getting a "master barber haircut" would result in a better outcome - should have gone to supercuts as i think i would have gotten the exact same cut for $25. I know they serve free beer here, but thats not why I really choose a place to get my hair cut. The staff is very nice, but again, not the reason to pick a place to get...
Read moreI had a haircut with Eman and asked if she could possibly get me in and out within a specific time frame, as I was pressed to make an appointment following my time with her. I offered that she could do a short quick shape up and wouldn’t mind because I hated to make her feel rushed. She insisted that she could give me the works and a wash in time and proceeded to give me one of the best haircuts ever! Super high quality and precise, like she had taken double the time to do it. She is always so kind and cool and professional, and I ALWAYS walk away feeling great about the way the cut looks. I’ve traveled as far as Market st and the Mission to find a barber that is high quality and consistent and never expected the find the best one so close to home. Thanks Eman! You’re a class act and a really...
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