Palacio Latino Restaurant & Bakery — Restaurant in San Pablo

One of the worst experiences I've ever had at a restaurant. There was a lot to complain about but I'm here to write about my experience with the staff.

At the end of our meal they brought the check. I put down some cash as that's all I had and a man came by to collect. He asked if this was for the bill, I replied yes and he left. I waited about 20 minutes for my change and I finally flagged the guy down and he had such an attitude. I asked him about my change and he said 'he doesn't know, theyre busy'... I told him that's not an excuse to not come back with my change. He left angrily and then came back and THREW my change on my table! As if he was so bothered by me asking for my own change! I asked him what his issue was and he said he didn't like that I told him I was expecting my change back. Excuse me?! In what world do people just take money and not give back any change? It was crazy. I don't recommend this place to anyone. They're...

Very good food! Definitely worth a try! :)

Family is from Guatemala but higher mountain region and I have never tried most Guatemalan food!! :(

I tried the Chile rellenos which were tasty, filling and bomb!! One of favorite dishes My bf got the parrillada I think, well seasoned and cooked. The rice and cold salad were good too

The plátanos with the beans and crema were a 10/10 The refried beans was so good reminds me of my moms The drink I got was melon and it was sugary for me and not fully melon, maybe mixed with the instant powder juice flavor. Idk I feel like the atmosphere was too open idk I think they are missing something to make their restaurant better idk what it is 😅 Also maybe switch the playlist...

NO BAKERY BAD CUSTOMER SERVICE NO HOT CHOCOLATE OR COFFEE NO GOOD BREAKFAST

I drove 25 minutes to Palacio Latino Restaurant & Bakery because visiting friends wanted to try their famous bakery items and hot chocolate. Upon arrival, we were told none of those were available, which was confusing and disappointing since their online presence suggests otherwise. It seems there is a lack of updates and misinformation. Additionally, the customer service was subpar. The lady who served us could benefit from further training in customer service; she was quite...