Livi Lee & Co. Coffee + Donuts Prattville — Restaurant in Sand Springs

DON’T BOTHER BECAUSE THEY DON’T CARE & DON’T GET THE ORDER CORRECT

If you are an old, white male, service is awesome! If you are an old, white female, fugeddaboutit! I am an older woman and went into their new 41st Street & Hwy 344 location on Thursday at 9:45 a.m.

I stood there waiting while another much younger woman was waited on by a female clerk. There was ZERO acknowledgement of my presence. They knew we were not together. I informed the male clerk who was taking my order that this was my very first time to visit a Livy Lee’s. “Uh-huh”, was their response. Not: “That’s terrific! We’re glad to have you as a new customer!” or something similar. As I was attempting to place my order an older man walked in & the male clerk, who had been hanging about, immediately said in a lively manner “We’ll be right with you, Sir!!”. And then he could barely be bothered with my large order in the $30.00 to $50.00 range. The old white guy ordered one sausage roll. The male clerk left me while I paid. When I finished the process, no one paid attention, so I said: “The gizmo said I’m finished.” And both the male AND female clerks said “Yeah. Go on.” No “Thank you for visiting”. NADA. Just “Go on.”

This was my first and probably ONLY visit to Livy Lee’s. And I’ll be sure to tell all my friends and family to avoid Livy Lee’s like the plague.

Got home and the order...

I've been there twice for sausage rolls, the first time it was ok, but the little girl who rang me up didn't have the word "thanks" in her vocabulary, but this is to be expected nowadays with most millennials who usually have that look like they'd rather be elsewhere when at work. I went last Saturday (for the last time) ordered 1 jalapeño roll, one sausage roll, but the sausage roll was actually a regular hot dog. They were way too undercooked, but then again there didn't appear to be any grown ups working there either. While it was entertaining to watch the girl slowly count out .99 cents, her bad attitude and again not a word spoken (my Mom taught me to say thank you) wasn't. I know I should avoid fast food anyways, but experiences like this motivate me even more not to waste money on an occasional treat. I don't get the deal with undercooking things, the morons I used to have working for me at a Subway years ago always wanted to under bake bread and cookies, saying "it's so soft" but a few hours later it turned to mush for some reason. In the words of this dumbed down generation: here ya go. (I guess that...

Good taste & even service but small donuts & sausage rolls. I bought a sausage roll. It had waaaay to much dough with a little smokie type sausage. Charged high price for a low valued product. I felt ripped off...hope it can be corrected and changed. ...............................UPDATE............... So days later I reached out to Livi Lee's Donut Shop and spoke about my matter with the manager. She was glad, concerned, and very considerate of my mishap with my order. It was fulfilled plus she gave me an extra one also. So from my 1st response and 1st time doing business with them I didn't know of the good customer service that they would supply therefore I am grateful to be able to receive service & do business with them due to the fact of kind consideration and great service. Now I know that this is definitely the place to go because they will treat you like family as well as Friends. Thank you very much Livi Lees Doughnuts. I will return and it is highly recommended for a choice of your...