Tropical Smoothie Cafe — Restaurant in Sandy Springs

As much as I love the food, the staff here has the most disgusting attitudes ever. I went this past Saturday and walked up to the cash register as I browsed the menu. A gentleman with red curly hair proceeded to walk up to the register without acknowledging me at all. I didn't get a "Hello, what can I get you?" Nothing, just an awkward silence. So when I see it's up to me to break the ice I say to him "Hello, how are you?" And he nonchalantly responds "Good". Still did not ask can he take my order but just awkwardly stood there until I just took it upon myself to say "This order is to go, can I get the blah blah blah." I've encountered some rude cashiers at some places but this guy took the cake, did not say a word to me and left me to do his job for him by initiating communication in order for my order to be placed. Anyways I place the order and sit down and wait until it's ready and about 5 min later a tall Caucasian male comes from the back where he has finished preparing my order and says "Hummus wrap". Assuming it's mine I walk up and get my order from him and say "Thank you", to which he did not respond or acknowledge me like his co-worker at the register. I felt absolutely disgusted even patronizing a place that its employees did not acknowledge or greet me in any way, shape, fashion or form and I refuse to no longer come to this location anymore. Seems to me the employees are racist. I was so moved by the rude behavior towards me that I called the corporate office of Tropical Smoothie and spoke with a nice young lady who was apologetic and understood my frustration and ensured me that the owner and mangers of the location will be notified of the rude treatments these two gentlemen gave me on an otherwise beautiful Saturday afternoon, she even mailed me a gift certificate which I will be sure to use at ANOTHER location that I'm sure will be more friendly. BEWARE of the rude...

On 06.26@ 6:55 pm order an açaí bowl the young man that made the order was rude and horrible customer service. I asked for his name so that I can speak with a manager he refused to give me his name. I asked the manager on duty for his name as well as the other young man name he refused to give me his name as well. When I placed the order I was very specific with what I wanted and the cashier very pleasant repeated my order back to me. When my order came out there wasn’t any “noticeable” peanut butter I asked if I can have more the young man mentioned they were out of it, he then said hold on one min (never explaining what I was holding on for. About 7 min later I said hey what’s going on with my order he said we are out of peanut butter and we have to make more. I said oh you should have told me that with an aggressive attitude and smart tone he said I did. Sir no you did not. Very argumentative attitude yes I did. I said what is your name he said I don’t have to give that to you. He threw up the peace sign with his hands and just kept getting smart. Called the store this morning to speak with a manager and Chris said there was no manager there for me...

I ordered my smoothie online and went in the restaurant just to wait inside 10 min before my order would be ready and they were pretty busy. I wasn’t in a hurry so I just waited patiently but I could tell they were a little behind on their orders. When I received my smoothie I can tell they rushed in making it because it tasted watery.

They do have the best healthiest smoothies. So many varieties to choose from you might get overwhelmed. All their smoothies are made fresh to order with fresh ingredients.

They’re smoothies can cost you between $4-$6 but they’re worth it especially when you want to eat healthy. They also have some of the best sandwich options like the flat bread which is so delicious and fresh. Their food options could also cost between $4-$9 depending on what you get. The wraps and flatbread sandwiches are the best!!

Due to the pandemic they do have temporarily store hours(pictured). So make sure you check their hours before going.

I didn’t realize they were located in the shopping plaza behind the Marta Station. Just look for Home Goods they’re like 2 store down from them with...