Airport Lanes — Restaurant in Sanford

Amazing service at the front desk! Great food quality too; had the 3 others I was with devour the smothered fries and rant about them the entirety of their short-lived existence.

The reason for a 2 star review is simple: atrocious service at the bar. Having ordered drinks for close to 2.5 hrs throughout the night, I was met with at least a 15 minute wait time every trip to the bar. Having worked in the service industry, this really isn't that big of a deal considering I am familiar with rushes.

However, as we were packing up and headed out, the group I was hosting decided to order a last round. After waiting close to 20 minutes and making eye contact with the bartenders (Barbie and Evan) more than a handful of times, I decided to let my needs be known. I raised my hands up in the air and bellowed a "WHOA" in a playful tone, as I watched another individual walk up to the bar, and grab the attention of both bartenders and walk away three separate occasions during my tenure (20 minute wait) of propping the bar up trying to order some dranky dranks. All three times, this individual did not order a drink.

Barbie, the bartender, didn't like this reaction. Not one bit.

She walked over and hastily scoffed, mentioning the individual that cut in front of me three separate times NEEDED to tell her something - and her excuse for top priority was that he was a regular.

Instead of owning up to the fact that she was providing sub-par service, she decided to confront me in a less than appropriate tone and said that "maybe I should get her attention by saying something". You would think a word in the merriam-webster dictionary would be evident enough of having said something. I've bartended a time or thirty, and knew this interaction was clearly a defensive stance and not one of logic. She was upset that I called her out on being a baddy.

Evan, on the other hand was very apologetic. He mentioned that this was one of the busiest nights he's ever witnessed and he was sorry that he didn't serve me sooner. Thanks Evan, you earned another star, making this a 2 star review.

If there is a single take-away from this overly worded review / tl;dr

Don't be a...

We regularly frequent this bowling alley to spend time with friends, usually at least once a week. The facility is generally well kept and the lanes are in good condition with the exception of irregular oil on the lanes. I doubt they are maintained daily. But no big deal, we're just there for a fun night out. The employees are friendly for the most part. So why the single star? The music. Usually around 9PM they shift from classic rock or Top 40 type music to what we would call "hood" music. We have complained countless times about the music (with no consideration from management) but do understand that not everybody has the same musical tastes. Usually when we get there at 8PM we can hear the music at a normal volume. You don't have to strain to hear it and you can still hold a conversation. I'd say a 3-4 on a 10 scale. Once they change the station they almost always crank it to an 11 and you can't hear conversation over the music... AT ALL. Normally we overlook this as we're now in our 40s and must be considered "old" to many. This brings us to last night. The music changed as usual, but to a far worse selection of songs. We were all extremely offended at the lyrics that were beat into our skulls at deafening volume. Every other word was FUK, BITH, NIGER. For an hour and a half until we just had to leave. For an establishment to play such filth and garbage is an outrage. I could see maybe a few occurrences. It would be bad if there were dozens of occurrences. But if I had been able to count, I'd say there were HUNDREDS of times where they were NIGER this and NIG*ER that. In a society where race, discrimination and oppression are at the forefront of our daily news, any responsible business would not be playing such garbage as we were subjected to last night. I doubt I'll be back any time soon. You...

Okay, I hate that so many things were gross about this place, because this is just me complaining. I'm sorry, but here it goes.. Your hour doesn't start when your first ball rolls down. It starts from the moment you pay. With both kids looking for their bowling balls, getting everyone's shoes on, then my husband and I picking out our bowling balls... we only had 36 minutes left.. terrible system.. The receipt printer and the score printer were both out. Someone asked if she could fix it so he could have a credit card receipt and just waved him away and walked to the back room, which made us wait for her to come back so we could get a lane.. the older lady was really rude and gave off a nope vibe. The lanes were SUPER greasy. There was dried mud looking stuff all over the approach. I asked if I could borrow a broom and instead they sent a guy up, which was fine. But he looked at all of it, kicked it around, and then said, "I don't know what you're talking about.." So I kicked it and pushed it around with my foot. And he just took a big breath and grunted really loud. Swept some of it to the next lane and left. We were shocked and just didn't speak to anyone else after this, except to return our shoes. My daughter and I both had old gum stuck to the bottom of our shoes. But everyone's shoes were really dirty. The air conditioning wasn't running and it was 85° inside by their thermostat. The bathrooms were gross but we used them to wash our hands...