Philly's Best Cheesesteaks — Restaurant in Santa Ana

I ordered a cheeseburger and onion rings at the establishment And I thought that onion rings were a little expensive but oh well I like onion rings if they're cooked right. When I picked up the order I asked for a second ranch which I was told I would have to pay for which I didn't think I should but oh well I just left without the 2nd ranch. Once I got in my car cause I had to order to go I opened it up and oh my God The Onion rings were the worst I've ever were burnt and also they had a mix of French fries in there and something else that was burnt I could not recognize it. So I don't think I'll ever order from this place again. Not because the Union rings are burnt. But because you pay a lot for onion rings and you ask for one extra ranch and you had to pay for that...

This place used to be so good! I used to go once a week! But no longer. They seem to have newer staff and there is major inconsistency with how each staff members makes the food not to mention this new round of younger staff are super rude and can hear them loudly gossiping ( I mean at least wait till the customer leaves to talk bad about other staff members) while making my sandwich without gloves. super disappointed considering this place used to...

Ordered a cheesesteak online. I arrived after when it was to be prepared, it was made and ready i could see it behind the stand. However, it took at least another 5 minutes for someone else to come and have it to me. It was a great cheesesteak flavors were all balanced and cohesive. Just this timing thing...