Sierra Creek Lodge — Restaurant in Santa Clara

On Aug 10, 2025 at around 2pm, I waited a twenty minutes long line to buy a lunch cheeseburger, but when it came to my turn, they told me cheeseburgers were sold out, and we need to wait for 10 minutes before the new cheeseburgers are ready. I then told them I will wait at the side, but they told me no no no. They told me I need to choose other food, if I insist to order cheeseburger, then I will have to go back to the beginning of the line, and wait in line from the beginning again. That line is very long, if I go back to the beginning of the line, then it will take another more than 20 minutes to my turn. Then I told them this does not make any sense. It’s already my turn, if new cheeseburgers are not ready now, then after 10 minutes, when cheeseburgers are ready, then I can pick it up. If I go back to the beginning of the line, then after 20 minutes waiting, when it is my turn to order food again, new cheeseburgers might be sold out again. I ask them if in this case, what can I do. They told me, then I can choose other food or go back to the beginning of line and wait in line from the beginning again and again. What a horrible logic!!! I can’t believe and understand their logic. I then ordered other type of food. In the afternoon at around 6pm, I came back to order food again. This time they have enough cheeseburgers. When it came to my turn, the same lady staff recognized me, and she ignored me, and skipped me, asked several persons behind me what they want to order, but intentionally skipped me and ignored me. I then told her “Excuse Me”, then she pretended sayythat she thought people in front of me is together with me, so she thought I didn’t need to order food. What a horrible logic...

This is the best dining option at California's Great America! With a wide variety of menu choices—from quinoa and beef burgers to chicken tenders and several types of pizza—plus sides like mac & cheese, seasonal vegetables, and more, it's the best value in the park. The condiment bar is well-stocked, and the staff is always friendly and efficient. The restaurant is well-organized, with consistently clean tables, though they can get packed during lunch and dinner rushes, so you might have to wait for a table. They sometimes run out of artisan sandwiches and desserts, and the quinoa burger takes a few extra minutes to cook but is worth the wait. Highly...

Pros: when they have two lines, it goes fast. There are food options, including prepared sushi in boxes. You can get drinks also. Cons: usually just one long line that moves very slowly. Soda machines either don't work or don't have proper product. Sauces are missing. Overall sub par, but you don't have many other food options I'm that area...