NEEDED TO UPDATE - After calling the store and customer service, I have been batted around and told a refund was issued and to deal with my bank directly. No callback, no followup, no attempt to remedy. This could have seriously injured if not killed someone and Pizza Hut seemingly does NOT care.
Honestly if you are ordering pizza from here, eat with caution - if this is for your kids I would recommend steering clear. The plastic was nearly 4”x1.5” in size and could easily be a choking hazard for an adult and surely would be for a child.
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This is absolutely wild and I will 100% be reaching out to corporate about this. Literally how dare this company charge $30 for a pizza that has PLASTIC WRAP in it. Thankfully it caught the light before I bit into it because I honestly could have inhaled this and choked. The material is that of a plastic ziplock bag so it is flimsy and something that could get lodged if inhaled by accident- I am assuming whoever made the pizza, ripped and ingredient bag, and it fell into it since it was tucked under the cheese and toppings, sandwiched...
Read moreDO NOT WORK HERE! (Unless you enjoy working in a toxic environment that is). They're absolutely rude and do not value your time. After submitting my application and talking to my interviewer, my interview was scheduled at 8 AM a couple of days later. On the day of my interview, I arrived 30 minutes early and waited around an hour, so from 7:30 AM to 8:30 AM. The store was closed the entire time and I shot a couple of calls in the meanwhile which were to no avail. When the store opened at 10:00 AM, my last call was finally received. I legitimately calmly explained my situation and asked if there would be any follow-up. Afterward, the guy behind the phone immediately hung up on me without a word! Super disrespectful and unprofessional move to pull on someone who's interested in working with you. So if you thought it'd only be the manager who treats you like dirt, do not be mistaken, your fellow employees will gladly...
Read moreOrdered 2 pizzas for take out I is very clear about my order and the order was correct when read back to me they told me 10 minutes and as soon as I got there the pizzas were ready I told them one with no pepperoni on one because my wife is a vegetarian and it hadpepperoni on it I told the manager it was wrong and to please make me the right one I walked out To make a phone call Because he told me it would take 10 minutes after I waited 10 minutes I went back inside just to be asked Is the pizzas they made were fine after I clearly asked them to make me the right one I never got a sorry I never got any discount Even after the guy making the pizzas told the manager he messed up I won't be going there again As the worst customer service ever an extremely not giving to sh* I'm a manager in sales at a store that's not...
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