Taco Bell — Restaurant in Santa Clarita

My son had been craving Taco Bell, so I stopped at this one as it was more convenient on my way home from work, and is closer to home than the one on Bouquet Canyon. I ordered a Beef Quesarito, no chipotle no sour cream. Another Beef Quesarito no chipotle, 1 chips and cheese, 5 crunchy tacos and a Beef Supreme Burrito. The time on the receipt indicated 7:13 PM. They were not busy at all. 2 people ahead of me and one after. A few car in the drive thru. The 2 ahead of me received their order. The woman who was later identified as the manager, told the employee's they needed to show a sense of urgency. (I thought about this on the way home, and wondered why she didn't show any urgency. We had made eye contact several times while I was waiting for my order.) The woman after me received her order. There was a man who walked up to the counter from behind me who was wearing a Taco Bell jacket. The employee who took my order had returned after several minutes and inquired if I was still waiting for my order. I told him yes, and he told the manager. I heard her say it wasn't on her screen. He asked me for my receipt. He took it to the other side of the line and informed me they would make my order right now. I asked him to make sure the quesarito's were made correctly as ordered. The manager had walked away and met with the man who was wearing a Taco Bell jacket. At 7:36 pm, they brought out my order and I asked which quesarito was which. They showed me how it was marked. The 2 employee's apologized and said they included a couple coupons for a free taco and an order of cinnamon twist. I thanked them and went home. At no time did the manager ever approach or say anything to me, When I got home, my son noticed his quesarito did not have the cheese sauce, nor did my wife's. I call the location and informed another female employee and informed her of the missing cheese sauce. She apologized and asked if I could come back. I informed her not tonight, She took my name and said to come by when I could. I asked for her name, and it was not the same as what I was told the manager's name when I was at the...

Rush Rush Rush, every time I go through the drive-thru here they Rush the order at the speaker " anything else?" After every single item... YES!! something else I have 4 kids How about you wait for me to say that's it.Then they shove the bag through the window and ALWAYS and I mean ALWAYS forget or leave out at least one item. Went today with the kids and spent over 40 dollars they forgot 2 items after I asked the lady at the window was everything in the bag, she assured me it's all there. Forgot the Mexican pizza, burned the quesadillas, my Supreme burrito was only beans meat and cheese?! Then I get home and realized they left out the Supreme Taco too! Tried to call the location and the line is constantly busy, guess they don't want to hear how terrible their service is. Clever customer service work around. Can SOMEONE PLEASE OPEN A NEW TACO BELL IN CANYON COUNTRY?! or get a manager that can actually manage this place. I would boycott this place but my kids love taco bell and it's the closest one. Guess we'll be ordering inside every time now. Prices go up and service goes...

Usually makes order wrong and forgets items. Did not receive a crunchy taco last week, told them about it today, girl at the window said it was in the bag and it wasn't. Called and they brought out 2 tacos for the trouble. Get home, realize they gave me a chicken quesadilla instead of a cheese one. Called and the manager doesn't seem very apologetic at all. They need more competent employees. I usually get my items replaced the next time I go, but my orders are simple and should not be messed up pretty much every time I go

A year later and apparently they can even mess up a cheese quesadilla. Tortilla, cheese, sauce. It's not that hard!! And this has happened on more than one occasion. Not only did my quesadilla not have the creamy jalapeno sauce (literally the main reason i even go there) i asked for extra on the side and they gave me spicy...