Charcoal Grill Chicken — Restaurant in Santa Clarita

Worst customer service/management ever,i ordered tacos with no cilantro or onion and they still did and alot, so i called and they said they will replace my order but it was going to take longer, so i get there and tell me that i have to pay again really for their mistake, just because they cant take the food back, so they dont want to lose, but yet they want me to lose because nobody was going to eat those tacos,and also waste my gas, so instead they would rather give a refund and lose a customer , i had to fight for that refund, and they said they couldnt take back the food but still did, anyways wasnt going to eat them, but pretty stupid that they didnt want to get them at the begining so i can get...

Very disappointed in their service , kids running the restaurant not knowing what their doing . I called in order, 2 tortas , kid said 25 minutes . 25 minutes later I came to pick up , I gave him my name and waited and waited , when I asked again he went back there and now comes back to tell me my order was misplaced somehow , seriously!!! He then said 5-10 minutes and after 10 minutes I’m starring at them as orders were being picked up continuously and seemed I was just being ignored . I finally yelled at them over the partition , “Am I getting my tortas or not ?” Jesus ! Food is good but costumer service needs much improvement!!! They are so disorganized! Total waiting time...

Incredible homemade food. There's nothing like it anywhere close. We always order catering of tacos and they never disappoint. We make sure to make our massive orders in advance. You can easily go through at least 10 tacos by yourself. The flavor is like nothing I've had before. Homemade tortillas and food made with love. You can taste it in every bite. I challenge you to only order a few tacos. Don't sleep on their salsas either. My favorite one is the green one. They have a major kick, but it's so worth it. Do yourself a favor and try it once. You'll become a believer. Ismael and his team always provide incredible customer service and we look forward to our...