M.G. Sushi — Restaurant in Santa Cruz

So we order some food for delivery through grubhub.

An hour later it's not there so we call and they say it's "just a few minutes away." Okay fine.

Half an hour later it's still not there so we call grubhub. They agree to take the tip off (it's 30 minutes late at that point.)

The food arrives and it's not completely cold, so props there. And it's not too bad; decent value for money, but nothing exciting.

But they forgot the drinks.

I call them up and they agree to give us the drinks if we come and pick them up.

So I drive over and now they say that because we removed the tip from the order they're not going to give us the drinks.

Great. Fortunately we call grubhub and they agree to refund us the part of the order covering the drinks.

But it was a half an hour late, we didn't get our drinks (though sure, we didn't pay for them) but I did have to drive over there for no reason.

What would have been better:

Give us a reasonable estimate of when the food would arrive. If it takes 90 minutes, tell us it'll take 90 minutes. Don't tell us it'll take 45 minutes and then tell us "oh. it's just a few minutes away" for another 45 minutes. If you say you're going to give us the drinks on the phone if we drive over, give us the drinks when we drive over.

If you like this place, enjoy it fast, they're going to go out of business soon with customer...

We decided to grab sushi in the late afternoon on a Thursday, and apparently most sushi places are closed until 5pm. Not MG, they were open and ready for customers. The menu itself is not the easiest to navigate, maybe just layout and font style (and none of the pictured items were labeled) but after a bit of hunting we found some interesting items to try. Such as the Monk fish liver, and the tuna peperyaki, both of which were very tasty! The miso soup is good, full of flavor and very similar to what is served at Takara. We also got the MG roll, which is a bit pricey, but has a good variety of flavors and fish (kind of a better version of a typical rainbow roll) the other roll was the titanic roll, which was also good. Ambiance was ok, a little rough around the edges, but not uncomfortable for what felt like a whole in the wall sushi place. While it would not top my list of local sushi places in Santa Cruz, I will...

Visiting only twice so far. The owner was really nice & was super nice to alter my order on my sushi and had been very friendly! The rolls were larger than most sushi restaurants, had a bit more rice in the rolls themselves. Good value for the bigger sushi eaters! Easy, Fast parking & pick up on Ocean St. Another visit, I had lunch for myself & friend delivered on Thursday afternoon and again totally enjoyed our delicious sushi🍣 meal!! Hats off to the owner Chris & his staff! Also I had asked for tobiko to be added on 2 of my rolls and of course he made them Super Special Looking & Even Yummier for us to Enjoy! So Great Tasting Sushi Always, Plus they Never Miss the Mark of being Very Courteous & Patient while taking our order, Great...