Bay Poke — Restaurant in Santa Fe Springs

Today was my first time trying this place. My sister and her boyfriend were craving poke bowls for lunch and recommended this place. We ordered via postmates. I ordered the large bowl with white rice as the base, 4 proteins - spicy tuna, salmon, scallop, and albacore. I added almost everything to the bowl because I like my poke bowl to be very flavorful and usually get the whole shibang. However, this place doesn’t look like they have that option rather you select what you want. Mix-ins: onion and cucumber. Sauces: house sauce, ponzu, spicy ponzu, sesame oil, spicy mayo, and sweet chili. Sides: crab meat and seaweed salad. Toppings: green onion, cilantro, corn, edamame, Masago, crispy garlic, crispy onion. Drizzle: spicy mayo, eel sauce, lemon garlic and sriracha on the side. Although I requested for almost close to everything, the bowl was still a bit dry and it did not seem like all the sauces I requested was added. Also they did not provide the sriracha on the side as requested. I’m not sure if they were busy or they just missed adding what was requested. The large bowl was very filling, so make sure you’re hungry if you get this size.

As this was my first time trying this place, I had a different expectation than what I experienced. Honestly, I’ve had better poke from other place. This place was not terribly bad. However, I would not highly recommend this place. Nonetheless, feel free to give this place a chance and see whether you have a better...

Im sorry but for the price you get for poke is just not right. I went in there expecting some decent portions for a good price. Don’t get me wrong the prices are pretty great for it being as what they are. But there should be no reason to give such little portions.

I usually get 1 scoop of white rice or get a salad bowl. Tell why when I order a medium bowl with 1 scoop of white rice. I can see the bottom of the bowl. You can’t even notice if I have fish protein in my bowl.

I had order a salad bowl as well. Why do I get more salad in my bowl and not enough protein.

Not worth my money or my time.

To even think they are okay to skimp out protein portions is not right. I’m not even sure why there are so many good reviews.

Also the customer service is trash. The lady didn’t even greet me. She just told me “oh tell me when you are ready” with an attitude. Someone else walked in and she called her Worker over and started having an attitude with her to help. She continued to have any attitude. If you don’t like working then don’t work. It’s not hard to be nice to someone or have a good customer service.

Also why does the place smell like water has been sitting/marinating in the store? It smells awful.

Don’t waste your time for little protein portions. Get your workers to be trained on better being nicer to customers as they walk in. Or at least have better...

Were should I begin! Upon entering the facility i noticed there was not a lot of people waiting in line. This made me ultra excited because i wasn't going to be rushed to make my order however, this was not the case. The young hipster looking female that took my order already seemed as though she came to work in a really bad mood. This has not been the first time as she has previously been in the same type of mood before. As i was placing my order she continuously interrupted me while i was trying to tell her what items i wanted. Thankfully another young lady took over my order however she continued to be rude to the costumer behind me. I heard the gentlemen request additional scoops of a certain topping she very rudely dismissed his request and tossed the bowl to the side of the counter. She seems as she does not belong in customer service. I was so upset over the awful costumer service i experienced that i was unable to enjoy or finish my bowl. MANAGER PLEASE RETRAIN YOUR STAFF ON APPROPRIATE...