Taco Bell — Restaurant in Santa Maria

My husband and I were at Taco Bell on North Broadway across from near CVS on Sunday evening. I ordered a Nacho Bell Grande with no Sour Cream and with 4 extra cups of Nacho Cheese, as my husband was yelling this to the girl at the ordering area , she repeated every word my husband said abt my order. Then he went on abt his order. He ordered 6 reg tacos and 1 chicken Burrito. He yelled out to the girl at the ordering place. And again she repeated everything back to us. Each time it was right. Well when we got our order we checked the bag and as always and I mean always the order was wrong all the time . My 4 cups of Nacho cheese were not there and we told the girl at the drive in window the the order is wrong again. And we told them " Why is it at every Taco Bell where ever you go, any neighborhood, any County, and city, any state, your employees can never get any order right. Anywhere. This happens to us everytime we go to your restaurant. Also they shorted my husband of 1 of his tacos. The girl at the drive thru said that the girl taking our didn't here that we wanted 4 cups of nacho cheese. And right away I yelled out she is lying because she repeated to us back 2 times. And I asked why is it that they can never ever get the order right. We have had it with Taco Bell. We will never go back again. And we would encourage others to do the same. We are not the only ones. For now on we are going across the street to Del Taco. They can get an order straight almost every time. You must hire the stupidest people where ever you have a taco bell. Where there is a Taco Bell you can be very sure you will not get what your ordered " Guaranteed "! Ok Nov 15, 2020 my husband took us to the Taco Bell in Nipomo, he made the order, I told my husband I just bet they will get the order wrong. Well I was right. Every Taco Bell we go to they can not get an order right, never, don't bother to go back you won't get what you want. I believe they hire people that are...

I’ve eaten at Taco Bell locations all over the country and I’ve never experienced service this pathetic. If a paying customer wants their food made correctly, then it should be done correctly period. No one is going to be happy getting slapped with some half-assed meal. I gave the guy my order with clear, detailed instructions, but instead of doing what literally every other fast food place does read the order back to make sure it’s right he didn’t bother.

When I went back to address the problem, the so called “person in charge” flat out refused to fix it. I told her I didn’t like the food (which, by the way, I paid for), so why should I be forced to eat something wrong that I don’t even want? Instead of doing her job, she got snappy and told me in a rude tone, “Tell me next time.” I cut her off because there shouldn’t BE a “next time.” He should’ve gotten it right the first time.

I only got my food fixed after I gave her attitude back which says everything about how unprofessional this place is. We’re talking about something as basic as nachos and cheese, and she couldn’t handle a simple fix. Absolutely ridiculous. Worst customer service I’ve ever seen, and I’ll never come back to...

Not good. Clerk did no know how to use my gift card. No manager on site. I was broke this particular day and didn't have the gas to go across town to eat there. I called the south side Taco Bell and had the manager explain to this stores' clerk on how to use my gift card. I ordered 2 Taco Supremes. They forgot the sour cream. I brought them back to the counter to get some. They threw the in the trash. Had I known he would do that I would just have asked for additional cream on the side. That is waste, but I understand the safety protocols. Also, as usual, there was an extreme lack of hamburger. I could barely see it under the sour cream and could barely enjoy my meal. I know it can't look like the adds, but it gets ridiculously lacking on so many of my visits there. It feels like a rip off sometimes. You're hot sauce is so good that it almost makes up for my anger. I know it's impossible to tell these kids to be more caring during taco assembly. This is just a job to them.---frustrating. Just a bad day for me. Overall, I rate your...