Jack in the Box — Restaurant in Santa Monica

Look. This place has issues. Clean the tables. Clean both bathrooms, NOT JUST THE EMPLOYEE ONLY BATHROOM ON THE LEFT,which by the way isn't the company policy, BOTH of those bathrooms are public, you lied to me when you told me it was for employees only the reason why YOU DONT make one of the public bathrooms employee only bathroom unofficially just so that you only clean the one that you use and the other one that's public you could give care less about which is why it's so destroyed you should be cleaning both bathrooms the same instead of being lazy and trying to save yourself the work of only cleaning the one that you want to use yourself which is also selfish, retrain the staff , retrain the managers, fore whoever is the problem, bathrooms were filthy, need deep cleaning w proper cleaner, doubt this ever gets done. No toilet paper in the bathroom, employees sitting around in the lobby when there is a huge mess, just fast food 101 basic fundamentals that need addressing here. May or may not come back as needed wanted but will say, you do not represent what Jack in the Box as a whole is, which it is a great company, sad to see this disarray, 100% the employees fault w management, I AM 100% CERTAIN YOUR SALES would go up w better management. Unfortunate. Dirty tables dirty floors, no I didn't take pictures of it I felt it was a waste of time, the interesting stuff was the history

April 9 2023 1 in the afternoon, I write what I see, the facts will change when you do. Don't get mad at me you accepted this job you are the one stealing from your company not doing your job, and yes I did work fast food 3 years, and no I didn't do what you are doing I cleaned both bathrooms Holmes. I sweep and cleaned the tables, did grill, did parking lot, drive through, crew trainer and manager, you don't get to be garbage, step it up or move out and give someone else the job have some damn pride...

DO NOT ORDER FROM THIS LOCATION. I placed on order through Uber eats and recieved RAW food. The chicken sandwiches were undercooked - evident from the coating which was not crispy, but still as a batter. Additionally, other items in my order were incorrectly prepared and I had condiments placed on my sandwich that I specifically requested be ommitted. I also had missing items. I had to throw away the entire order and felt nauseous from the quality of the food.

The worst part of my experience was that the store does not answer phone calls from the listed number on google at all. I was forced to take time out of my day to visit the location and speak to someone directly. I was expecting an apology, but was met with a shift supervisor who was INCREDIBLY RUDE to me. He flat out denied my request for a refund without any explanation, and refused to give me a name for the manager of the store. I am left incredibly upset by my waste of money and time for a store that does not care at all about the quality of the food or customer service they provide. I am sure this is indicative of other issues that must be occurring in the kitchen and absolutely warn against ordering...

I see a lot of bad reviews for any Jack in the Box, but they seem to miss that this is cheap, junk food, and it is great for what it is. If you want a huge burger with special meat and all sorts of fun stuff, go elsewhere. Although I have to say they have the best shakes for any place, pricey or otherwise.

We love this Jack in the Box. It is always clean outside, we use the drive thru, and the service is super. They get your order right the first time. If you want to eat there you can, they also have free parking.

Right now, I am hooked on their breakfast items and their tiny tacos. Their croissants are so good. Now, this is not some huge thing from a pricey bakery, but it is tasty. It has egg, ham and cheese and it really hits the spot.

The tiny tacos are so yummy. They come in a little box and are deep fried.

Their shakes are the best. I don't care where you go, you will not find better. Oh, and the machine is never broken.

It can get a long line for lunch so we try very early for breakfast and later for dinner.

If you want health food go someplace else. But if you are on a budget and just want some great food, go to...