Qargo Coffee — Restaurant in Santa Monica

Don't get me wrong, their coffee and their drinks are great. They taste really good, but I'm leaving this review because of their sketchy business practices. My bf and I got two drinks here and we were charged for 85¢ for boba that we didn't order nor did we get with the drink. When asking the cashier about it, she said that "the system automatically charges boba for that particular drink." I understand that it isn't their fault, but imagine how much money they're getting away with charging people in a day... especially those who don't check their receipts like we do? Their charging system is just peculiar in the first place since they charge an extra 50¢ for a medium drink?? Idek. I'm attaching a picture of the receipt...

Great location and friendly staff, but they managed to give my wife and I two bitter lukewarm lattes two days in a row. We figured it was just an off day the first time and the location was super convenient. So, we tried again the next day. It was the same experience both times leaving us wondering how coffee can taste burnt while also being lukewarm when served. I can make do with just about any coffee, but could only drink the stuff with...

Should have posted this sooner but I was out with some friends at night and needed a drink. The store was closed after hours and luckily the owner was inside and opened up the doors offering me a free drink on the house. He was very welcoming and super nice to all of us. This review should have been written a couple years ago but now I finally have a chance...