Sea Blue Hotel — Hotel in Santa Monica

I recently had the pleasure of staying at the Sea Blue Hotel in Santa Monica, and let me tell you, it was an absolutely fantastic experience! From the moment I stepped through the doors, I knew I was in for something special. The staff, starting with the front desk agent Gwenivere and the manager James, were incredibly accommodating and made my stay truly unforgettable.

Gwenivere greeted me with a warm smile and a genuine enthusiasm that immediately put me at ease. She effortlessly handled my check-in process, providing all the necessary information about the hotel amenities, local attractions, and even gave me some insider tips on the best restaurants in the area. Her friendly and helpful demeanor truly set the tone for my entire stay.

When it was time to check out, Gwenivere continued to showcase her exceptional customer service skills. She ensured that my departure was smooth and efficient, taking care of all the necessary paperwork and answering any lingering questions I had. Her attention to detail and genuine care for the guests was evident in every interaction, and I couldn't have asked for a more pleasant experience.

Now, let's talk about the hotel itself. The Sea Blue Hotel is an absolute gem. Nestled right on the beach, it offers breathtaking views and a serene atmosphere that is simply unparalleled. The charming architecture and tasteful decor create a welcoming ambiance that instantly makes you feel at home.

One of the standout features of this hotel is its perfect proximity to the beach. Just a few steps away, I found myself basking in the sun and enjoying the calming sound of the waves. It was an absolute delight to have such easy access to the beach, allowing me to indulge in the coastal beauty of Santa Monica throughout my stay.

Furthermore, the attention to detail throughout the hotel was impeccable. The rooms were spacious, comfortable, and elegantly designed, offering a tranquil retreat after a day of exploring. The amenities provided were top-notch, and I appreciated the thoughtful touches such as complimentary Wi-Fi and a well-stocked snackbar.

I must also commend the manager James for his outstanding leadership and commitment to ensuring a remarkable guest experience. He went above and beyond to ensure that all my needs were met and that I had a truly memorable stay. His genuine passion for hospitality shone through in every interaction, and it was clear that he takes great pride in the hotel and the satisfaction of his guests.

In conclusion, my stay at the Sea Blue Hotel in Santa Monica was nothing short of exceptional. From the moment I arrived, Gwenivere's friendly and helpful nature set the stage for a delightful experience. The hotel itself is a beachside paradise, offering a charming ambiance and unbeatable proximity to the beach. The dedication of the staff, including the manager James, truly made me feel welcome and valued as a guest. I cannot recommend the Sea Blue Hotel enough, and I can't wait to return for another...

Great location. The pier, Venice beach oddities were entertaining. *Wished I could give our lodging more stars. We travelled too far and spent a lot of $$ to lodge in what we had to. Original feel of surfing California decor. Alcove Room set up is great for 3 different bed areas. Comfy sofa. Spacious livingroom area, nice closet. Small bathroom. Beds comfortable. Bedding was not cleanest. Staff is nice enough even when they working through a lot of issues. -walk to beach, restaurants, the pier. -the daisy was best breakfast. -so many versions of bikes, scooters, boards to rent close by. -We were surprised with MAJOR noise from all around. No soundproofing. I'm even hard of hearing. Above us was the worst. Workers and other guests talking outside. Was like they in room with u. Noise would last til 2am and start up again at 4am. Movement vibrated too. -They also started outdoor renovations with no warning, felt like jackhammering into our wall next to where we tried to sleep. They taking rotten wood material off, repainting. Didn't get much sleep the whole week there. Traffic noise as well. Big building next door getting noisy things tore out too. Probably gonna take awhile. -had to request new bedding. Stains on comforters, hair on sheets, some was worn looking and different colors of white and cream. Need pillow protectors on pillows and then the pillowcase. Not sure how old pillows are. Don't really want my face on unprotected pillows especially seeing things not the cleanest. -no heat in our room, cold week. Gave us two small plug in heaters that didn't generate much. They told us wear extra clothes. Couldn't get a blowing type heater as it made the breakers shut off and we were without power a few times. No plug ins next to beds. -toilet paper holder and towel rack fell off in middle of night making quite a racket scaring us lol. -small refrigerator, no microwave to heat up coffee or tea -parking very expensive per night, not much other choices. -they forgot to warn us we need key to get from beach to room, had to crawl over lol. -couldn't change to different lodging due to things booked that close to beach. They gave us money off we requested on check out, since these problems plagued us our entire stay. --reality-they should not taken reservations during their renovations. Not fair to unsuspecting vacationers. -I think they will work on these issues I hope. It had already been painted inside, so the soundproofing may not get addressed! --Ask lots of questions...

ROBBED BY THE STAFF? VISITORS BEWARE. I do not take the time to write reviews very often. I think back to our experience at the Hotel California in Oct 2013 and I realize I wished someone would have warned me. I maybe could have saved my family and myself 3 months worth of heartbreak and thousands of dollars in losses.

Sunday afternoon after a one week stay at the hotel in town for business and pleasure my daughter, my wife and I went to the beach. Upon our return 2 hours later the room was cleaned, the beds were made and the door was locked just like we left it. But one thing was different; WE WERE ROBBED BY THE STAFF OF THE HOTEL! Someone had carefully searched through every little zipper and pouch of our luggage pulling all the most valuable goodies during the 2 hour window that the maids were in our room. We were missing a vintage wedding ring and iPad and many other personal items in the range of $6,000. The Santa Monica Police Department arrived, the forensics unit came and the whole nine yards. The Detective working on the case said he has uncovered many more bad things about this hotel and is pursuing them for crimes. I believe this could be happening all the time.

The main reason I write this today is because of the response of Graham Smith and the hotel Management in San Francisco. They had a chance to handle this with respect to us and our experience. They actually made us feel bad and strung us along only to dump us 90 days later. We were told the hotel insurance company would handle it, well guess what? the insurance company denied our claim for no explainable reason. Now the Manager Graham Smith has refused to reimburse us for our loss in any way. It has been a horrible experience for us and the Hotel Management has made it worse. I have reserved my judgment of their actions until now. Now it is time for the public to understand what a bad business this truly is.

Please consider this a warning and immediately look for another hotel. We had 4 rooms that weekend with other partner businesses for a trade show and all of them had issues including cleanliness among other things I will not get into in this review. This is about safety and I do not believe you or your belongings are safe...