Subway — Restaurant in Santa Monica

I am very allergic to any type of seafood and of course i wanted a steak wrap and the steak is situated right next to the tuna on the line.😔 I inform the guy that im very allergic to tuna and please dont set my food near it ..so it happens anyway...and he gets annoyed when i ask him to get another wrap....on to the rest of the process he is literally being skimpy on the cheese and veggies. I ask him to please dont be skimpy and he huffs and puffs and looks at his coworker and rolls his eyes then proceeds to grab a handful of veggies and drop them all on my wrap like he was annoyed ...he gets to the part where he has to roll it up and is struggling due to the fact that he was trying to do whatever it was he was trying to do. Overall i was not greeted when i came in nor accomidated when i made it very clear i was allergic to tuna (which in my opinion should be away from other foods) he could have made the situation much better by saying something like no problem we'll take care of you...or i understand or something but i was treated like i was an inconvenience because they had to accommodate me or because i was asking for more than 2 pieces of veggies on my wrap...as someone who ran a succesful subway restaraunt for 3 1/2 years i know the standards that subway upholds and they were not practiced here at all. I out of all people understand what its like to be on the other side of the counter but i would have never treated any customer like that !! Let me know if you need me to come in and show them how its done!! I bet even after 10 years of not working there i still could show them how its done properly!! I always say treat others the way you would like to be treated no matter what!! Do your best at a job even if its not what you want to do in life!! I hope that these employees can get some training on how to better assist customers ...and tbh make a better sandwich...it was too many...

Don’t eat here. The employees are rude. Just a bit of background regarding my story, so I went to get a tuna sandwich, after a long day at school, and the employee who made my sandwich was very nice, and did a great job making sure the sandwich was made to my liking. The terrible experience came when the Employee named Martin, who initially lied and said he was the manager, was very rude while ringing me up. So, when I get to the register I say I want a meal, but I do not want the chips. I had a water in my hand, but I also wanted to pay for the cup as well, for my sister. So, the rude employee Martin starts telling me I am not making any sense because if I want the meal then I have to buy chips. I told him I do not want the chips, then he continues to get smart, and I’m like let me talk to the manager because your being rude. Then he lies and says that he’s the manager, so then I said that I am going to call corporate, and he laughs and states that they are franchise owned. So, I then ask for the owners number, and he gives me his number. His behavior is disgusting behavior and I have reported this business to the business bureau and subway corporate office. This experience has lead me to no longer eat at subway anymore, until that...

(Edited)How a fully functional restaurant not have restrooms for customers??? I asked the employees specifically if customers can use the facilities and they said no. So it's working... they just won't let you use them.

Section 114276: This section requires that food facilities provide toilet facilities for their employees and specifies that those facilities must be conveniently located and accessible. It also mandates that the restrooms be maintained in a clean and sanitary condition.

Section 114276.1: This section extends the requirement to provide restrooms to food facilities with seating for consumers. It specifies that the restrooms must be conveniently located for use by patrons and that they must be accessible, especially for persons with disabilities. The section also details the requirements for the number of restroom facilities based on the number of seats. (EDIT) ITS BEEN SOLID YEAR SINCE IVE BEEN BACK THERE. AND THERE ARE NO BATHROOMS...