Starbucks Coffee Company — Restaurant in Santa Rosa

Ah, the Starbucks at 860 Hopper Ave in Santa Rosa, CA—where the charm of predictability meets the comfort of your favorite coffee routine. Situated in a well-trodden part of town, this location is the perfect embodiment of Starbucks’ global consistency, ensuring that your coffee experience is as reliably comforting as your favorite pair of sweatpants.

Let’s discuss the location. It’s wonderfully convenient, nestled among other familiar shops in a typical strip mall setting. Parking might be a bit of a squeeze, but hey, that’s just part of the authentic “I’m-caffeinating” experience. It’s all part of the charm of finding your daily caffeine fix in a place that feels like a trusted old friend.

As for the coffee, you can count on it to be just what you’d expect. Whether you’re in the mood for a latte that’s consistently well-prepared or a frappuccino that hits the sweet spot every time, this Starbucks delivers. It’s like a warm hug in a cup, perfectly consistent and comfortingly familiar.

The service here is refreshingly dependable. The baristas are friendly and efficient, ready to craft your beverage with a smile and a touch of enthusiasm. They’ll greet you by the name you’ve given, making you feel like a valued guest—even if they do forget it the moment you walk out the door.

In summary, the Starbucks at 860 Hopper Ave offers a dependable coffee experience that’s perfect for those who appreciate the reliability of the familiar. It’s a great spot to enjoy a consistent and comforting caffeine fix in a setting that feels like home...

Ordered a Venti Carmel Frap 1 extra shot. Drove threw got my order tipped the batista. Drove down the road a minute and it tasted like milk/base so I drove back threw and different gal told me my drink was made with ice coffee. Even though that tag on my coffee said 1 shot. No offer of a remake. I pulled in the parking lot and went in and threw the base frap away. No offer of remake or of I was good in any way. I ordered a iced Late with extra shot. And left very confused. I've ordered that drink a million times and never had a issue. Nor had anyone ever said to me Fraps are made with cold brew. Extra shot of cold brew. I'm in disbelief of the issue and surprised. Extra Coffee is the teem for what they sold. Wich is not what I wanted. Hence Extra shots. 2 mistakes were made. Poor communication and the fact that the second batista offered no resolution. Two drinks with were $7 bucks plus each and a cash tip of $2.00 almost $18.00 for a drinks that wasn't what i ordered....

I recently had a very disappointing experience at Starbucks that I feel compelled to share. I visited the store around 10 PM, when there were no other customers. I politely asked the supervisor, Angelina, for an iced water. To my surprise, she was incredibly rude and told me that I had to purchase something from the menu to get a complimentary drink.

I've worked in customer service for years, and I've never encountered such a lack of professionalism. It's one thing to have policies in place, but it's another to be impolite and unwelcoming to customers. A simple 'I'm sorry, but company policy requires a purchase' would have sufficed.

Angelina's attitude was completely uncalled for and left me with a bad impression of this Starbucks location. If you're not happy with your job, Angelina, perhaps it's time to consider other options. In the meantime, I hope Starbucks management addresses this issue to ensure better...