Paleteria Y Neveria La Mexicana — Restaurant in Sarasota

DO NOT COME IN IF YOU EXPECT GOOD SERVICE I came in to get a sweet cinnamon water, "agua de horchata." I always come in. I asked for a large no ice, and this lady fills the cup with ice. I said, "I asked for no ice, please," and she said she's not allowed to sell it without ice. When I asked to speak to a manager or owner, she stated no one was available It's extremely rude service along with not catering to a customer. I'd gladly pay extra for no ice. But this ignorant woman didn't even care to sell or please a customer.

*edit, I returned and demanded to speak to a manager or owner, I spoke to the owner named Victor, and I asked him why I was told I couldn't purchase a water with no ice. He said I could, but a piece here and there will slip, I said, absolutely, and that's ok, but I do not wish to purchase a cup of ice with some water. I made it very clear that I do not wish to return another day and be treated the way I was and had him bring her to me and explain that she can indeed sell water as I requested. For the record, their large water is $5.75

Allegedly, the owners Victor and Aracelys ( im sure I...

Visiting Florida...We had come from the beach and wanted ice cream. I Google'd, "Best ice cream near me" and this was one of the options that came up. It's in a bit of an industrial area, so we weren't sure we were in the right place, but there is was! We walked in and received a friendly greeting. They do understand English, but mostly Spanish is spoken here. We ordered mint chocolate chip, chocolate and cookies and cream ice cream...all creamy and really delicious! My daughter got a strawberry fruit bar and it was amazing. My husband got a tamarind dessert and he loved it. We also ordered some nachos to munch on. They had an assortment of Mexican candies, nuts and other treats. Our 10 and 11 years olds LOVED all of that. When we visit Florida again, I would love to stop by this...

Had an excellent experience today at this establishment. The woman working the front was patient with me as I had many questions. Everything is fresh and made in-house from scratch. I ending up choosing the kiwi and cream popsicle. The sweetness of the cream was a perfect complement to the slight acidity of the frozen kiwi. I ended up coming back in 5 minutes later as my popsicle was absolutely amazing and I wanted to try another flavor. I settled on the "rompope" (sp?) popsicle which is a sort of Latin American egg nogg. Like my kiwi and cream popsicle, the rompope was incredibly tasty! Will definitely be returning with...