I recently had a truly disappointing experience at Chopsticks and Forks, and I feel compelled to share it. My party and I made a reservation a week in advance, but upon arrival, the restaurant manager, Sam, completely disregarded our reservation time. This isn’t the first time this has happened – it’s become clear that reservations are meaningless here, as they’ve never honored them in the past either.
When I politely reminded the manager, Sam, about our reservation, expecting a quick resolution, his response was shockingly unprofessional. He put his hand in my face TWICE, and dismissively told me, “Everybody makes a reservation, it doesn’t mean there’s a table available.” Not only was this rude, but he proceeded to raise his voice and essentially yelled at me in front of other guests. The entire exchange was humiliating, especially since it was clear that the issue was a failure on the restaurant’s part to manage reservations properly.
The lack of respect for customers and the utter disregard for honoring reservations made this experience one of the worst I’ve had at a restaurant in...
Read moreI never write reviews but I must speak about this. My experience was absolutely terrible. The first time I actually felt racially profiled in an establishment. My friend and I went in and immediately felt the waiters looking at us up and down then whispering to each other. Additionally, when we sat down and ordered, our waiter a lady with short dark hair made it an adamant point to take our dishes before we even finished. Mind you we order two appetizers and three roles. All taken before we even finished the plates. She stared at us the whole time from when we sat down to when we got up, making my friend and I super uncomfortable and anxious. It seemed like this lady wanted us out so bad when my friend and I were just trying to get a quick bite. It’s crazy how an establishment can make you feel so small and worthless. Would...
Read moreMy wife and I dine there almost every Saturday night and order both appetizers and entrees. The food here is excellent for both sushi and entrees. Were there last night and for the last 2 times have definitely noticed that the portions whether scallops, beef, chicken, etc have become extremely smaller and appear to be scaled back portions-wise. The prices have not though. Don’t mind paying for quality which the food is but stop playing with the...
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