Toro Scottsdale — Restaurant in Scottsdale

First of all, upon receiving a call confirming our reservations, we were encouraged to come in at an earlier time. We declined. Upon arrival, we were seated in the middle of a large dining area clustered with what looked like guests of the resort and we could have easily been seated in a more romantic spot (we were not asked about our preference). One of the first questions we were asked was, "are we staying here?" (standard question, I know, but the way in which it was asked was already condescending). The second comment was, "Oh, you have a Groupon, let me get you that menu..." (Again, not terrible, but condescending, and not "Hey, welcome to our fine establishment, let me tell you about all the wonderful things we offer...."). The waitress was friendly enough but clearly not thrilled about our 8:30 reservation and was perfunctory in her service. Cut to the chase: the calamari was not good at all, overcooked. The salad with edamame, corn and I don't remember what else was good except I can't remember because they brought the entrees before we were even a third of the way through the first course! The busser tried to whisk away the salad 3 times before I had to give him a stern "NO". By then, my fish was dead cold. The waitress did not bother to come by until I had actually almost finished my salad. When I told her that our entrees came WAY before we were finished with our first course, she fiegned surprise (there were 2 other tables), apologized and asked if I still wanted the fish. I was immensely turned off already but said I would like to try the ribs instead (thinking they would just reheat the fish for me and throw it back out); she said she would "ask the chef" and "see what they could do". !!!! The ribs were brought out by an implied "manager" although she did not introduce herself, and presented with the prevailing condescending attitude, no apologies. The ribs, not so good. Overly sweet, the slaw was horrible, the potatoes with it, horrible, please. Overall this food could be found at a Denny's for $20 and here we paid $80 for a supposedly $130 meal. The "chef" should be ashamed. I have been a Chef at a 5 Diamond resort in Phoenix and can sympathize with the challanges that this situation presents, but sorry, no excuses for the overall experience from top to bottom. I am surprised and perplexed by all the positive reviews. Methinks something Trumpesque is going on here..... The Tres Leches were half good besides the out-of-the-can sauces and the other thing with the flowers was not good except for the garnish. The best part of the night was the flight of rum (for which we paid full price). I appreciate that they made the ribs for me, but any good establishment would have comped the whole night and asked us back again. They did no such thing, not even close. We will never go back again without an apology and will certainly share our experience. Even then, we would only go back for the...

I was honestly apprehensive before visiting Toro. After dining at Bourbon Steak & La Hacienda, how could this concept (Latin + Meat) really differentiate itself?

Well, boy did they prove me wrong. The manager Hunter is warm, engaging, and very responsive. After meeting him, I knew I wanted to give it a shot.

Bourbon is so great for a formal night out, when you really want a high-end dining experience. LaHa is fantastic for lively flair. But walking in Toro feels like... home in a weird way. The interaction from the hostesses and bartenders is so welcoming and coming from the Midwest, we know when someone is being genuine and when they're reading from a script.

I was celebrating a successful quarter and treating my team. I had a traditional mojito and it was perfect. Tasted great, not full of sugar, but not something to try to get you drunk either. We had the calamari, tomato salad, and shrimp to start. The calamari was so perfect and the heirloom tomatoes combined with watermelon, burrata cheese, and balsamic was a treat for my colleagues as it's always been one of my favorite combinations of flavors. Perfect for summer! There were 3 of us so we literally cut the 4th shrimp into 3rds!

I'm a ceviche fanatic so we splurged and got the ceviche mixto. As good as any homemade Mexican ceviche I've ever had and 100x better than what I've had at resorts in Mexico. The meat platter (sorry I forget the name) had some of the best lamb I've ever tasted.

I'm being 100% honest. Reading the description of "La Bomba" I was not interested. I'm not a huge chocolate fan and thought that's what it would entail - layers of chocolate richness. Trust me. GET. THIS. DESSERT. Seriously, if you go for nothing else, go for this. I'm not even going further. Go experience it. Trust the staff.

Perfect segue to the most magical and important of all - the staff. Brent was just incredible. He was kind, attentive, and like every one of FSPs restaurants, the timing is exceptional. Conversational enough to build a connection; never hovering, never rushing, never awkwardly lingering. The Fairmont is lucky to have him as a colleague.

While we ate, I almost cried, though. A man singing live while playing a guitar. Loud enough to hear but certainly not drowning out conversation. He played "remember me" from Coco and after spending 65 hours a week, 6 days a week at work, and hearing one of my and my 7 year olds favorite songs played so beautifully, is almost choking me up now.

Thank you so much for the memories as always. Can't...

I have been coming to Fairmont Princess for about 10 years and I tried Toro about 7 years ago and we loved the food. On my recent visits 2 years ago and this week we tried the food again and we were disappointed on both occasions. The Resturant sits on a beautiful golf course, the Resturant it's self is decent, it can be updated a-bit considering that this is a high end Resturant in a Fairmont hotel.

We had a couple of their ceviche and they were pretty good, not my favorite but good. We also order 4 rolls. The angry tuna, Lobster, eel and truffle Roll. The sushi was just average okay and definitely not what you would expect from a Fairmont Resturant. We love Sushi so venture out to find the net best place. I know that this is not a sushi Resturant but they have a sushi bar. We tried other food here on our last visit and the Sea-bass was pretty good. So over all the food is Average or bellow Average.

Service for sure was not up to the standard of a Fairmont Resturant. Server was not attentive enough, to the point that our sushi was sent to the wrong table and the server realized it long after the fact and by the time she came to notify us about the mixup it was maybe about 45 minutes after we had placed our order. It took roughly 1 hr to get our food, granted our sushi was comped and that was a nice gesture but not enough "in my opinion" to compensate for the huge mess up, specially since the Resturant was empty. Our kids got the Mac and cheese and chicken strips which were okay and they liked.

We had the La bomba which was cool, We didn't like the one of the sauces they put over it. The Ice cream and the sorbet were really nice. Probably the best part of the experience.

Here are the ratings in my opinion. You should try and experience for self.

3 for food 5 for location 4 for Ambiance 2 for...