McDonald's — Restaurant in Scranton

I already contacted corporate. But they deserve a Google review too. First experience was when I ordered off Doordarsh. I got the BTS meal, the nuggets were were soggy, so were the fries. Asked for two sauces, didn't get them. Only part I won't complain about is the shake because if the heat and it was door dash. Secondly, my fiancee simply wanted to sit down in their lobby use the free wifi, cool off a little and charge his phone while doing so. He loves mcdonalds so he most likely had every full intention to purchase something. Before even being able to do he plugged his phone in, the manager came out and told him he had to leave because they have a "no loitering policy" so he left. When he told me this I called them and talked to said manager and asked her since when can someone not sit in your lobby if they are going to purchase something. Her response no loitering without a purchase. Me confused said how did you know he wasn't going to? Her response was, was he going to use the mobile app to order something? What!?!? You still can't just can't kick someone out. I worked for McDonald's 3 different times. Unless they are rude or causing harm you can not kick a customer out. I said instead of kicking him out you could have say sir would like to purchase something? You are in the field of food sales? It's literally part of your job suggestive selling. She got smart with me and I told her I would be contacting corporate, her response call them I don't give a F. I get it, it's frustrating working in fast food which is why I HATE complaining but this was crossing the line. I believe she was way overly rude and discriminating against my fiancee because of how he looks. Which just isn't...

I am only leaving 1 star because of the store manager. His name is Paul, and from the things that I've witnessed he doesn't take care of his personal hygiene. I've always seen a crust of snot hanging from his nose and he never tries to take care of himself. His hair is often greasy and it looks as if he never takes showers or tries to take care of his hair.

Not only that, when I was eating inside of the establishment (AS USUAL!), he seems to get at his employees constantly even though it seems that they're doing their job correctly.

When I was trying to get my order at the counter, a nice young lady was taking my order and asked Paul to scan his fingerprint to approve it since I was ordering over $50 for my family as I was leaving. Well... Paul took his sweet time when it came to approving my order. And when he did approve my order, he got at the nice young lady for "bothering him", even though she just only needed a simple fingerprint!

I've also come in at weird intervals where Paul was nowhere to be seen! And his workers just seemed really happy. I don't know why this happens, I firmly believe that Paul makes it a very difficult job for them.

He never acknowledged me as a customer, just as some burden to...

I actually wanted to give -0 review! I happened to be on the Southside of Scranton so I said let me get a sausage muffin with eggs and 2 ash browns, I got to work it was kind of busy I only took one ash brown on top and ate it ; around 4:00pm when it slowed down I said to myself I have a sausage McMuffin to eat I went in the bag and it was a bag of hot cake syrup, whipped butter, Grape jam, disposable forks and knives; there was no sausage McMuffin; I'm hungry and angry 😡🤬;so I only got the two hash browns I paid almost $8 I have the receipt, it's not even about the money the point is it's going to be a different shift right now I can't even call and complain and I hardly go to that side of town! I should have know better; we used to live on that side of town and I know that location always screw up the order I should have checked my food before driving away! I'm never going to this location again! This McDonald's location really sucks! You guys need...