13 Coins SeaTac — Restaurant in SeaTac

I should start by adding that I've been going to 13 Coins SeaTac since the early 80's... it's always been a uniquely Northwest staple that has amazingly reliable and great food with a uniquely comfortable atmosphere. Since I live a fair distance from this location visits are occasional and usually marked by an arrival or departure from SeaTac airport... tonight was no different. A typical visit involved my wife and six year old son but tonight was just me. I decided however that I would endure the uneasiness of dinning alone and enjoy a delicious meal by myself... Arriving to a busy restaurant I was immediately seated at the counter which is always fun to sit at... off to a good start! I already knew what I wanted and immediately placed my order... Elysian Space Dust IPA, garden salad with blue cheese, and a filet mignon with spaghetti... the Pint arrived cold and fresh... definitely from a well kept tap. The garden salad ( prepared by one of the most dedicated and detail oriented employees I saw all night and on other visits) cold, fresh, and with just the right amount of blue cheese crumble dressing... Austin (my waiter and also excellent in everything he did this evening) added just the right amount of fresh cracked pepper... superb. And then the Filet mignon arrived.... ugh... OODA loop broken... it was as if I was a teenager again and watching Fast Times at Ridgemont High for the first time and Phoebe Cates just got out of the pool and then the power goes out! Soul crushed... in my experience Filet mignon is a small pudgy cut about one inch thick and tender as can be... and as ordered by me should be medium with a pink center with hints of red @ 145 degrees. What arrived was not this... it had 1/4 inch deep grill Mark's on each side and was approximately 5/8 of an inch thick... Austin asked if everything was to my liking at which point I asked him if this was a filet... he told me that it was but some of the cuts toward the end got like this... although disappointed I accepted his explanation. On a side note the spaghetti looked delicious (and it was)... after several bites of spaghetti I noticed the filet mignon had no juices rising on the outside so I decided to cut a piece off... to my disappointment it was cooked well beyond medium... so i tried a bite... also less than tender... several minutes had passed and Austin asked if things were ok. I showed him the steak and asked him if the temp was medium... he said it looked closer to medium well and asked if he should start another filet... I said it was not necessary since I was on a schedule and don't agree with the principal of it... after I finished the spaghetti I had two more bites of the filet mignon and then moved on to dessert. Between the filet mignon and dessert a manager stopped by and asked if things were ok... he had clearly been informed of the filet mignon..I said things were fine and I showed him the steak... again he mentioned they could remake it... I said no... back to dessert...the chocolate decadence was amazing and so was the cup of coffee. When the bill arrived the manager had deducted 15.75 from the 45 filet mignon... I asked them to add it back on but they refused... they said it was the least they could do.

So here's the rub (and not the good kind...think cheese grater or sand paper coated with poison ivy...)... with such a good establishment why in the world would a filet mignon looking like that and costing $45 have ever made it to me? Wouldn't the chef and everyone down the line think to themselves this is wrong? I shouldn't serve this? I know I'm not at El Gaucho but I also know I'm not at Denny's... I will continue to eat here but I hope things improve... right the...

Couldn't believe how I was treated. Ordered THE BELIEVER" @ the counter.(I'm disabled & very painful for me to stand in 1 position. ) waited a long time for the male front counter associate to come back with a device to place my order on. Should there not be 1 already @ the front counter for to go orders. I told him I can't stand long period of time. He said "You are good". How is it I am good if I'm in horrible pain? Then it took quite awhile to place The BELIEVER transaction. Why? THEN total is $33.00 for a $25.00 order? A girl & him rebuffed me once again, saying it is $33.00. I point to the menu on the bulletin board, it clearly says $25.00. SHE said that's wrong & needs to be taken down. I asked HER to honor the price and said "she can't." " She stated that the menus were correct price." I said "You have to honor the price that's posted". She rebuffed me again. I did ask for my sauce to be filled to the container size. She said "she can for an additional price". All the while this male associate is still on the handheld device. He asked me I wanted the extra sauce for additional price? I already said "NO!" WHO is helping me @ this front counter? Him or this girl? Next thing i know a tall male approached the front counter, asking if everything is going okay. I wasn't sure who he was talking to. I thank assumed me. I mentioned my sauce being filled up in the container. He said "3 OUNCES" is all that is included in the meal. (I've been coming here since 1987. Most recently my Irish Twin Brother passed away just over 2 years ago. My sister in law & I come here frequently to honor him and their 1st date location, as well as my husband & mine's, too.) My sister in law order THE BELIEVER quite frequently. Then they changed the sauce to red sauce. Neither her or I liked it prepared that way. Now, THE BELIEVER was changed back to the white sauce. I'VE NEVER, EVER ENCOUNTERED AN ISSUE, LITTLE ALONE 2 ISSUES IN 1 VISIT HERE @ 13 COINS IN 37+ YEARS DINING HERE WHEN IT "WAS" OPEN 24/7. NOW IT IS NOT. I CAN'T BELIEVE I WAS TREATED THIS WAY IN ALL THESE YEARS COMING HERE. MY ORDER WAS HANDED TO ME, NO RECEIPT GIVEN. HAD TO WAIT & WAIT FOR A DAMN RECEIPT. MY FOOD TO GO LOOKS NOTHING LIKE MY BELIEVER I'VE ORDERED MULTIPLE TIMES. I WILL GO HOME & TAKE A PHOTO OF IT, TASTE IT. I'VE BEEN LOOKING FORWARD TO THIS MEAL SINCE LAST NIGHT. PRAYING IT TASTES AS DELICIOUS AS IT ALWAYS HAS. SO, MY POINT BE MINDFUL OF THE PRICES AND THE QUANTITY OF THE FOOD. 13 COINS always pleased me to come here to eat. The quantity of the seafood fettuccine in the late 1980's, 1990's was by far worth the $30.00 back that far. We Had our daughter's 18th birthday party here in the back conference room & most recently her 40th birthday. Had a mini cousin reunion before the pandemic also, in the back conference room. I am quite devoted to my 13 coins. To be treated so shabbily is not appealing to me by staff who i could birth myself, point being been coming here long before these 2 staff members. DO YOU WANT ME & MY SISTER IN LAW AS CONTINUED DEVOTED LOYAL PATRONS OR NOT? WE FOLLOW THE RULES & LAWS. WEIGHTS & MEASURES WOULD DEFINITELY SAY YOU "BY COUNTY LAWS" 13 COINS MUST HONOR THE PRICES POSTED! THAT'S THE LAW...

After a long day visiting the Museum of Flight which by the way is a fantastic place to visit, upon several recommendations from locals, & other reveiwers my wife & I decided to give 13 Coins a try. Upon walkimg thru the door, would could tell it was far from your average up scale restaurant. The atmosphere upon first glance looked busy, but we were welcomed, & noticed instantly, upon which we were promptly offered seating in the live entertainment section or for a little wait seating in the less noisier more personable section. 'Really at the time we happened to pick there was no quiet section, just a different kind of noise, live band bar like atmosphere, versus the noise of chefs calling orders, & sizzling meals as they cook on the opposing counter in front of you, if your at the bar counter'. Once we got seated we were given our menus, then popped them open, we were quickly overwhelmed by the number of yummy looking selections which was very hard to choose from. Being our first time their I settled on something simple, & got the Waygu Burger. Never heard of Waygu beef, but my more familiar wife said it was a kind of beef so I thought I would give it a try. Upon receiving it I was very impressed. The. Bacon was the thick, & flavorful kind, tomato slices were from a good tomato. Didn't care for the pickle or onion, but I'm not a fan of those anyways. The half pound of burger meat was bigger then I was use to, but it flavored very good. The fries were a bit greesy, & hot, but addictivly good. After our meal we were full, & were originally planning on getting dessert & taking it with us but ended up getting some, & eating it on the spot. Holy cow that was some good dessert we both had. Each of us got a different one split them between us. I got the Decadent Chocolate, & she got the Cheesecake. Chocolate was rich bit delicious, the Cheesecake was amaretto infused, with small bit of pineapple at the bottom, the pineapple of which is easy to skip over if your like me, & don't like. Cheesecake itself was the best we've both had ever had. The crust went well with it too, my wife even loved it, & I naturally love good crusts. Overall the service was great by everyone we met, the food was fabulous, & our drinks never sat empty. Even though I've found some reviews to be critical, I never found there to be anything wrong with the place. Very busy, but everyone seemed to show their brighter side, & I wouldn't hesitate to throw this suggestion out to those out towners that might be visiting...