Quite possibly the worst service I've ever had.
Showed up right at 5 when they supposedly open and the place was already packed with people eating. Waitress came and asked how many. I wanted to order takeout and said so, but was told I needed to place my name on the list. She quickly walked away. Another customer came in after me and was told the same thing. She had come in earlier at 2:15 and was told she couldn't be served then even though they close at 3 and there were tables empty. She called this out and they just turned her away. This was already bad but I figured a to go order couldn't take that long.
A second waitress came and grabbed the sign in sheet. Started calling out names. No answer. She called the number on the sheet. Scratched off a name. Started over. Turned out some of the people had already been seated so they had to sort that out. I see she's about to get to my name. She calls out "Jeff?" No, my name is Josh. "it says Jeff." No, j-o-s-h. That's my number. She looks at my two kids. "Only table for one?" No, I want to order to go. "What do you want?" No one gave me a menu. She goes to get one. "Let me know when you are ready." I'm ready now please don't go away again.
"Oh, well you should know it will be 30-40 minutes."
So I was on the same list as people who wanted a table, already waited 15 minutes to see a menu, and now finding out I'd have to wait just shy of an hour total for takeout? I dropped the menu back into her hands and told her that was ridiculous, and they should have warned me of that as soon as I got there. They should have told the other three people waiting in line for takeout as well. Fu Man across the street can have a wait but they tell you up front and encourage takeout orders when it's busy. This is terrible customer service and I'm going to tell everyone I know not...
Read moreSo I really like the dumplings but lately I have had some frustrating experiences. I know it is primarily a dumpling house but they had really good homemade General Tso chicken. It was the best I had ever had. The last two time I got it, it was clearly pre-made frozen garbage from the grocery store.
The second thing is they serve a Chinese vinegar that pairs really well with the dumplings and pot stickers. For the last five times I bought take out it was included, tonight they said no. I asked if I could please just get one little cup to go and the guy fervently said no, it was not for take-out. I couldn't believe it. I was buying close to $100 worth of food and he wasn't willing to give me a 5 cents worth of vinegar. To me that is just bad customer service. Normally I would have tipped $15-20, but I was so frustrated that I did not tip. Instead I went to Central market and bought a 12 oz bottle of the same vinegar for $6. I'm going to look for a new dumpling place. The restaurant does not listen to requests to hold the utensils and napkins. I also say please do not include utensils and napkins and every...
Read moreI think this is the most authentic dumplings for Northern Chinese in Seattle. We had a party of 7, and we ordered 12 dishes, I can't remember all, but there is the list: D5, D9, D3, D12, P1, P2, B5, A1, A4, T2 and the kid got his own milk tea with strawberry jam. Most of the dumplings we ordered were steamed and couple were pan fried. Let's start with the appetizers, we ordered sauced beef and hot and sour cucumbers. I like both, especially the beef one, not too salty or sweet, it just good enough with flavorful. I didn't try the tea but the boy finished it all with smile. Dumplings were so good, as I am a northern Chinese, little ting's really has the most authentic dumplings for Northern Chinese. My favorite is the D12, the lamb one, how can they marinated without the smell of lamb (gamy). Highly recommend for those who like authentic Northern style handmade dumplings (which the skin of dumplings is thicker). The owner/ waitress is so nice. Last but not least, since it is fresh made, it might take a little time for it when it is busy. Well, I don't mind to wait...
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