I am visiting my son in Seattle and have been I’ve been a frequent customer at the Starbucks at QFC on Holman Rd for the past week. The staff here is very pleasant and a good representation of Starbucks! Amya yesterday was just so awesome…and right when I thought it couldn’t get better, I saw something today that I just couldn’t help but acknowledge. This morning it was busy and there was only one person behind the counter. Her name was Elsie. In amazement, I watched her for almost an hour, greeting a long line of customers one at a time…and each one received a big smile and a cheerful attitude! Making coffees, and sandwiches, and handling phone orders too…she was unflappable and should be recognized! I was just very impressed…!!! At a time when it seems impossible to find good staff…you have assembled a really awesome crew at...
   Read moreThe restrooms here are absolutely disgusting. I don’t know how they received an “excellent” rating from the health department! In the women’s restroom, I opened one stall to see a filthy toilet that was unflushed and had the lid of the tank missing. I went to the other stall and opened the door, only to find a very disheveled woman sitting on the toilet and playing on her phone! I thought I’d wait for her to finish but it was clear she wasn’t going to be leaving any time soon. I went back to the first stall which had no toilet paper. And of course, I couldn’t wash my hands either because the water was turned off and there were no paper towels!! After getting my drink I returned to my car and tried to sanitize everything with Lysol wipes. Once I got home I took a shower and changed my clothes. I will never...
   Read morei'm normally not the kind of person to write a review about a place, because i like to give people in the customer service industry some slack since they have to put up with all kinds of difficult people, but i work nearby and decided to go pick up an order for my friend since they ordered online. my three past experiences here have been pretty unpleasant, the customer service was absolutely horrible, and they definitely don't leave you feeling like you want to come back. this time was the same experience. i work in customer service, and i know how to treat people, and this was not the same experience i give to others. i will not be returning to this...
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