Very disappointed with where starbucks has gone with the new branding. I sat and worked in a starbucks for 2 hours working and spent over $20. I ordered drip coffee and wasn't offered a for here cup, so drank my coffee from a paper cup. Went to get a refill and they wouldn't refill my coffee. I even showed them where I was sitting and that I hadn't left the store. Finally someone agreed to fill my coffee. If I'm not asked if it's for here or to go, the customer should be right especially when I haven't left the store. Then it gets better. I asked for a water and the barista proceeded to tell me I needed to buy something before I could get a cup of water. I told them I had already purchased something $20 worth and still said because it was a new transaction I would have to buy something.....whattt????
Very unhappy with where starbucks is going. Wouldnt be surprised if the sales decrease with these...
Read moreI was riding the Lake Washington loop and wanted to pop in, grab something to eat, sit outside, and enjoy the nice day. I walked in with my bicycle, since I was passing thru and didn't have a lock with me. I got to the counter and was told I could not bring my bicycle into the store. This is the only Starbucks, no wait, coffee shop, I have ever been to that has told me to leave my bike outside. The irony of course being, after I ordered I would have been outside anyway. If you are going to have a coffee shop on one of the busiest bike routes in Washington, you may want to be more tolerant of people not wanting to leave their bikes outside unsecured.
But, I must ask, why was it alright that someone's dog was in there?
I went to the next Starbucks and brought my bike in with no conflict, it is really odd that only this Starbucks has a no bikes...
Read moreCareful and friendly service for the most part, though I do miss the tenured faces that made the place feel homey (e.g. Maddie, James). One knock I have is really against the company and not the store. If they truly cared about the environment they'd offer more than a ten cent (what a joke) discount on a personal cup. I feel like I am the only one who cares enough to always use a personal cup and it is frustrating. And MOP always takes precedence, of course. I don't begrudge the wait, per se, but the profit-seeking philosophy at the expense of environment...
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